Frequently Asked Questions

Q1: What is MOVEit^® 2018?

MOVEit 2018 is the combination of the latest improvements to MOVEit Transfer and MOVEit Automation including new capabilities in secure collaboration, interoperability and ease of use as well as the introduction of MOVEit Cloud to the European Union market.

Q2: When is MOVEit 2018 available?

MOVEit 2018 will be generally available on April 10, 2018.

Q3: What is New in MOVEit 2018?

New features of MOVEit 2018 include:

• Secure Folder Sharing - simple and secure collaboration for internal and external users
• MOVEit Client - a multi-platform, drag & drop file transfer client
• Support for Amazon S3 hosts - native S3 host support for MOVEit Automation
• Secure SMTP - outbound MOVEit emails now support SSL/TLs
• REST APIs - enable inbound administrative calls to MOVEit Transfer and MOVEit Automation and outbound calls from MOVEit Automation to support client level tasks.

Q4: Does MOVEit 2018 make any changes to MOVEit Cloud?

With the launch of MOVEit 2018 Ipswitch is also introducing a new, EU-based MOVEit Cloud implementation. MOVEit 2018 extends our SaaS-based Managed File Transfer offering, MOVEit Cloud to the European Union (EU). With both primary and secondary (i.e., backup) datacenters hosted on Microsoft Azure public cloud sites located in the EU, MOVEit customers will now be able to keep their data within the EU in compliance with the General Data Protection Regulation (GDPR). This solution lets customers take advantage of the flexibility and OPEX budgeting benefits provided by the cloud without sacrificing any of the security and reliability of MOVEit Transfer.

Q5: Will MOVEit 2018 be supported on MOVEit Cloud

MOVEit Cloud is currently running MOVEit 2017 Plus SP1. A planned upgrade in the June 2018 timeframe will enable all MOVEit 2018 features including MOVEit Client support and Secure Folder Sharing.

Q6: What is the new Secure Folder Sharing capability?

MOVEit administrators can now provide internal and external users access to an easy, drag-and-drop collaboration capability with all of the security and compliance assurances built into the organizations existing MOVEit implementation. A simple user interface is provided to manage permissions for any folder user. This gives MOVEit customers a simple, secure and price-competitive way to reduce the potential for unauthorized disclosure of sensitive data that is inherent in ‘shadow IT’ implementations of cloud-based file sharing systems, EFSS systems or email.

Q7: How is Secure Folder Sharing priced?

MOVEit Secure Folder Sharing is either included in MOVEit Transfer Premium or is available as an add-on for MOVEit Transfer. In either case, there is a single flat charge for an unlimited number of users. Comparable enterprise-class sharing solutions charge on a per-user basis and do not include the security features of MOVEit. To learn more Contact Sales.

Q8: How does Secure Folder Sharing compare to Enterprise File Sync and Share (EFSS) solutions?

MOVEit Secure Folder Sharing provides superior security capabilities to EFSS per the chart below:

Q9: What is the new MOVEit Client?

Customers can now download a free desktop client with a dynamic user interface. This simple workflow, zero training required tool makes it easy to transfer files by dragging and dropping them. Supported on both Windows and MacOS platforms and built using the MOVEit REST API, this new client lets anyone initiate secure MOVEit transfers without any training or expertise required. The MOVEit Client can be downloaded directly from within MOVEit Transfer or you can download it here.

Q10: Will Secure Folder Sharing be available in MOVEit Cloud?

Yes, once MOVEit Cloud has been upgraded to MOVEit 2018, which is scheduled for the June 2018 timeframe, MOVEit Cloud will support Secure Folder Sharing as well as the new REST API and MOVEit Client.

Q11: Can I use the MOVEit Client with an older version of MOVEit?

No, the MOVEit Client requires MOVEit 2018 or later to function.

Q12: Can I use Secure Folder Sharing with an older version of MOVEit?

No, Secure Folder Sharing requires MOVEit 2018 or later to function.

Q13: Can I migrate from a previous version of MOVEit to MOVEit 2018?

Yes, Ipswitch will support upgrades from MOVEit version 8.3 and forward. Customers with current maintenance agreements will be able to upgrade for free by downloading the software from the Ipswitch Community.

Q14: Can I get technical assistance to upgrade to MOVEit 2018?

Yes, technical services are available in many countries to assist you with your upgrade. Learn More.

Q15: Will I need to be on an active service agreement in order to upgrade to MOVEit 2018?

Yes, only customers on active service agreements are able to upgrade to MOVEit 2018. Customers without an active support agreement should contact your sales representative or your local reseller about reinstating their support agreement.

Q16: Who is eligible to be upgraded to MOVEit 2018?

All users with an active support contract will be given upgrade access to MOVEit 2018.

Q17: Why is it named MOVEit 2018?

Consistent with Ipswitch’s naming convention, this version of MOVEit is named after the year in which it is released. Products launched in the first half of the calendar year are assigned that year’s name, while those launched later in the year are assigned the following year’s name.

Q18: How do I evaluate MOVEit 2018?

To evaluate MOVEit, you can initiate a free trial from the MOVEit product page.

Q19: As a customer, how do I download the latest version?

Customers with an active support agreement can download MOVEit 2018 via the “My Products” link at the Ipswitch Community. New customers can participate in a free trial or request a quote directly from our sales team.

Q20: What if my service contract has expired and I want to upgrade to MOVEit 2018?

One of the great benefits of having a current support agreement is access to the latest software features. To learn more about your options for renewing your agreement please contact your sales representative or your local reseller.

Q21: Where can I get more information about these new capabilities?

To learn more about MOVEit 2018, visit the MOVEit web page.