As technology becomes smarter, more and more opportunities arise for businesses to exploit intelligent systems to drive efficiency and transformation. Solutions range from advanced operational planning and optimisation, through marketing automation driven by machine learning techniques, to full-blown AI-style expert systems. During a recent survey of 521 senior IT pros, the competitive imperative associated with intelligent systems came through very strongly:
Reinforcing the imperative, the overwhelming majority of research, participants acknowleged the pace and complexity of today's business environment. Manual processes and even traditional prescriptive automation cannot keep up. We are entering an era in which intelligent and often autonomous systems are becoming essential to success.
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