Aug 28 2018

Ipswitch WhatsUp Gold 2018 Service Pack 2 Now Available

WhatsUp Gold 2018 SP2 Includes New Integration with ServiceNow, along with Various Security and Usability Enhancements

BURLINGTON, Mass. – Aug. 28, 2018Ipswitch®, producer of award-winning and easy-to-use secure file transfer and network management software, released WhatsUp® Gold 2018 Service Pack 2, the second update this year to its network monitoring solution which features a number of key security and usability enhancements. WhatsUp Gold 2018 SP2 also includes integration with ServiceNow for directly creating trouble tickets from WhatsUp Gold.

“We continue to listen to customer feedback and improved WhatsUp Gold 2018 to make users’ lives easier,” said Bill Doll, Senior Vice President and Chief Technology Officer at Ipswitch. “The new WhatsUp Gold 2018 Service Pack 2 includes several key security and usability enhancements and our new integration with ServiceNow.”

In addition to the ServiceNow integration, enhancements include Tor (Dark Net) detection and reporting, Dell Fluid FS storage device support, Microsoft Hyper-V 2016 support and other usability enhancements. Another customer requested enhancement is simplified migration of dashboards from older versions of WhatsUp Gold.

In March, WhatsUp Gold 2018 was released with major enhancements, including performance monitoring of Amazon Web Services (AWS) and Microsoft Azure cloud deployments, Meraki cloud managed wireless systems and Dell Compellent storage devices. Ipswitch’s customers now have an at-a-glance dashboard and an interactive map for visibility into the status and performance of networks, servers, storage devices and applications across on-premises and cloud with a single network interface. For more information or for a free trial, visit:

Customers may also access a free online demo version to quickly see new capabilities instead of downloading the full trial version. Visit:

WhatsUp Gold 2018 Service Pack 2 is a free upgrade from the Ipswitch Community for all customers with an active service agreement. Customers can upgrade to the latest version of WhatsUp Gold software at any time at:



About Ipswitch 
Ipswitch produces and sells file transfer and network management software for IT professionals. In business since 1991, Ipswitch has over 28,000 SMB and enterprise customers with over 1 million end users in 192 countries. Ipswitch’s suite of network and security solutions includes WhatsUp® Gold for network monitoring and MOVEit® and WS_FTP® for secure file transfer. Ipswitch’s focus on customer success is evidenced by an on-line community with over 115,000 members. To meet the varying needs of its customers, Ipswitch solutions support a range of environments including on-premise, hybrid and public or private cloud, via perpetual and subscription licensing. Ipswitch solutions meet the highest commercial and government data security requirements and are PCI, HIPAA and GDPR compliant.

The company has offices throughout the U.S., Europe, Asia and Latin America. For more information, visit or connect on LinkedIn and Twitter. To learn about Ipswitch’s strategic alliances or global network of partners, visit

Media Contact:
Benedicte Ferrari


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