Ipswitch Extends Support Coverage for MOVEit Secure File Transfer Asia Pacific Partners and Customers
BURLINGTON, Mass. – Feb. 5, 2019 – Ipswitch®, producer of award-winning and easy-to-use secure file transfer and network management software, has expanded technical support hours for MOVEit® secure file transfer for the Asia Pacific region, effectively immediately. Ipswitch now offers full “follow-the-sun” coverage during all customers’ and partners’ local business hours. In May of last year, Ipswitch expanded technical support hours in the region for WhatsUp® Gold network monitoring.
“As demand for Ipswitch IT management solutions increases around the world, we are meeting the needs of customers and partners by expanding support hours, specifically in the Asia Pacific region,” said Julie Jenkins, Vice President, Global Technical Support at Ipswitch. “We expect that each technical support request delivers a high level of customer satisfaction, and we anticipate that increasing support hours for MOVEit will help us to continue achieving this goal.”
MOVEit is used by thousands of organizations worldwide to provide security, traceability and control over business critical-file transfer activities. For more information, visit: https://www.ipswitch.com/moveit
“Technical support from Ipswitch has always been outstanding, and now with ‘follow-the-sun’ coverage, our MOVEit partners and customers can access support from anywhere in the world and at any time of the day,” said Munsoor Khan, co-founder and executive director at DNA Connect, one of Australia's leading specialist distributors with over 25 years of experience.
Ipswitch Technical Support is available for customers with an active service agreement, subscription or under warranty. The methods for contacting Technical Support remain unchanged with this expansion. For more information on Ipswitch Technical Support, visit: https://community.ipswitch.com/s/support
Ipswitch is making the networked world a safer place to share data. We develop software solutions for SMBs and enterprises that assure secure data sharing and high-performance infrastructures. Our efficient, easy-to-use products empower customers to respond faster to business demands through accelerated implementations and improved productivity. Headquartered in Burlington, MA, Ipswitch supports tens of thousands of customers around the world with our MOVEit®, WhatsUp® Gold and WS_FTP® products. Learn more at www.ipswitch.com.
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