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Guides & Help files
(PDF format) Get Adobe Reader-
WhatsUp Gold Distributed Help
WhatsUp Gold v11 User Guide
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WhatsUp Gold v11 Getting Started Guide
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WhatsUp Gold v11 Schema Help
(right click, choose Save Target As or Save Link As. After download, you may need to right click the file, select Properties, then click to Unblock the file) -
WhatsUp Gold v11 Web Help
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Release Notes
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Configuring WMI Performance Monitors
Older Guides
- WhatsUp Gold 8.0 (HTML version)
- WhatsUp Gold 8.0 (PDF version)
- WhatsUp Gold 7.0 (HTML version)
- WhatsUp Gold 7.0 (PDF version)
- WhatsUp Gold 6.0 (HTML version)
- WhatsUp Gold 6.0 (PDF version)
- WhatsUp Gold 5.0
- WhatsUp Gold 4.0
- WhatsUp (retired product)
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Contact Technical Support
Evaluators
E-mail your support questions or call (781) 676-5700
Purchased Versions
Technical Support is available to registered owners of Ipswitch products which are within warranty (60 days from date of purchase), or covered by an active Service Agreement. Contact us via email or telephone.
If you've purchased, or are evaluating, WhatsUp Gold as part of CiscoWorks Windows, visit cisco.com for technical support.
WhatsUp Gold v11 and WhatsUp Professional Forum
Ipswitch has created this forum to enable you to share WhatsUp Gold product ideas and experiences with other users online. The Forum is generally unmoderated, but we will occasionally post comments. If you require direct Ipswitch assistance, please contact technical support.
Patches & Upgrades
Download the latest patch or upgrade for WhatsUp Gold.
Accessories
Monitoring & Notification Plug-ins
Download free plug-ins provided as a service to WhatsUp Gold customers
Alternate Web Pages
For WhatsUp Gold versions 7 and above only.
Detailed Guides & White Papers
Custom Services White Paper
A collection of custom service configurations to monitor specific services or applications.
Web Template Guide
Technical Reference to the keywords (tags) available for use in the version 7 and above web template system. (PDF format) Get Adobe Reader
Data Import/Export Guide
Covers the structure of the INI and XML files to import/export map level information (PDF format) Get Adobe Reader
Join the WhatsUp Gold Discussion List
Join the WhatsUp Gold Discussion list and help other WhatsUp Gold users as they help you by sharing tips and tricks [archive of previous discussions]
Other Resources
Utilities
Download utilities created by third-party companies and other WhatsUp Gold users. [Please note: Ipswitch does not support these utilities but they are free to use.]
Information on SNMP
SNMP Link
This site provides links and information about Simple Network Management Protocol (SNMP),Management Information Base (MIB)- SNMP for the Public Community
SNMP Support Site for Windows 95/98/NT/2000, NetWare and MRTG 
SNMP World
This site was created by a group of professional and dedicated Network Management Engineers.
Somix Technologies' MIB Archive
A freely available to help users find the SNMP information they need.