Chapter 10: Logs and Reports

WhatsUp Gold provides four types of logs:

• Syslog - Logs (SL-yyyy-mm-dd.tab) standard UDP messages sent from routers, switches, UNIX hosts, etc.
• Activities - Activities are changes to network status, such as a device going down or a device coming back up. Activities are recorded in the Activity Log (EV-yyyy-mm-dd.tab), which provides a history of what has occurred on the network. In addition, the Debug Log window provides a view of activities as they occur.
• Polling statistics - Polling statistics are the accumulated round trip times (RTT) of polls sent to a device. These statistics measure the availability and performance of a device. Polling statistics are recorded in the Statistics Log (ST-yyyy-mm-dd.tab).
• SNMP traps - The SNMP Trap Log (SP-yyyy-mm-dd.tab) displays all SNMP traps that have been received. When using this viewer, all traps can be seen. (Unlike using "Quick Status" on a device, which filters explicitly for individual traps for that device.) To enable SNMP traps, go to Configure->Program Options->Event Servers->SNMP Traps, click Configure and select Enable SNMP trap handler.

From this logged data, WhatsUp Gold can create several reports and graphs that show the status of your network in different ways. From the Reports menu, you can create the following:

Performance Graphs. Shows devices by best or worst performance based on aggregated polling statistics, and shows graphs for each device.

Outage Reports. Show device up and down state changes, service up and down state changes, and WhatsUp Gold activities such as map open and close. You can print this report or create a tab-delimited file from it.

Statistics Reports. Show round trip times and percentage of missed polls based on the accumulated polling statistics for each device. You can print this report or create a tab-delimited file from it.

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