Setting Web Server Access
There are two ways that you can set access to the web server. You can use either one or both together:
- Require a user ID and password to view pages on the WhatsUp Gold web site. This includes setting the pages and functions that the user can access.
- Specify an IP address or set of IP addresses that are either granted access to the web site or are denied access.
Default User Accounts for the Web Server
WhatsUp Gold provides two default user IDs for accessing the web server: Both of these default user IDs can be deleted if you wish.
- The user ID admin (which has a password of admin) has full access to WhatsUp Gold views and functions, (they can set up or change web user accounts).
- The user ID guest (which has no password) has access to all WhatsUp Gold views but cannot change any WhatsUp Gold settings. If you do not want users to access the web server in this way, then you should disable the permissions for the guest account.
Setting Up User Accounts for the Web Server
You can add an unlimited amount of user accounts for web access to WhatsUp Gold and you can assign different levels of access to each user.
- From the Configure menu, select Web Server and click Users to display the user access properties.
- Select the Enable Web Security option (make sure it is checked). If this option is not selected, web users can log on without specifying a user ID or password.
- Click the Add User button.
- The Add User dialog box appears and displays all available maps that you can assign to your user.
- In the Username text box, enter the desired username. This is case sensitive and may contain up to 39 characters.
- In the Password text box, enter the desired password. This is case sensitive and may contain up to 39 characters.
- All of the maps are listed in the Available Maps column. Using your mouse, select the map(s) you want to make available to this user. You can select multiple maps by simply clicking on each map you wish to select.
Note: Default Map is one of the maps available to the web user(s). To give the user the same rights for ALL maps (current and future), assign Default Map, and select the Map Level Security Settings you want for this user. If you wanted different settings for a certain map, then ALSO assign the map to this web user and select the Map Level Security Settings for the map. The settings for a specific map will override the default map settings (for this map only). Simply put, assigning Default Map to a web user gives them access to ALL maps (current and future) and keeps you from having to enter the same Map Level Security Settings for each and every map. If you do not want the web user to have access to ALL maps (current and future), you will not want to assign Default Map to this web user.
- Click on the right arrow button (>) to move the selected map(s) to the Selected Maps column. The double arrow buttons (>> and <<) will move all maps back and forth between the Available Maps and Selected Maps columns (without having to select any of them).
- After you are satisfied with the username, password, and the available maps for this user, click OK. If you want to delete a user, click on the desired user in the Users text box, and press the "delete" key on the keyboard.
- Select the WhatsUp Gold web functions that you want to provide the user.
Note: For more information about the WhatsUp Gold views and functions available from the web server, see "WhatsUp Gold Web Display" ..
Configure Program. Lets the user change program settings, create a new map, load and unload maps, and create, edit, and assign notifications.
Configure Users. Lets the user add, edit, and delete web user accounts.
Configure Reports. Lets the user add, edit, and delete report notifications.
Access Tools. Lets the user access and use the Ping, Trace, Lookup and Scan tools.
Access Log. The user can view the log of WhatsUp Gold events.
Selecting Map Level Security Settings
Follow these steps:
- Notice that your created username is shown in the Users text box.
- Click the plus sign (+) beside the user to display all map(s) assigned to this user.
- Click on a map and select the Map Level Security Settings you want to provide the user.
Access Host Pages. The user can click a device name (in the map page) to view a detailed summary of activity for that device. When this option is not selected, you cannot give the user access to the Configure Devices function.
Acknowledge Alerts. Lets the user acknowledge a change and stop further alerts for the device(s).
Configure Map. Lets the user change map settings, reset counters for all devices, and add and remove devices.
Configure Devices. Lets the user change host settings; reset counters for individual devices; configure service monitoring; and add, edit, and remove alerts.
- Individually set the Map Level Security Settings for each map assigned to the user.
- If you want changes made from the web interface (by any web users) to be saved in the WhatsUp Gold application, select Automatically save changes to users from web interface. If this option is not turned on, any changes made from the web interface will last only for the duration of the web session.
- Click OK to save your changes.
When a user opens the WhatsUp Gold web pages, they will be prompted to enter the logon user ID and password before they can view the pages.
Note: You can disable access to the configuration functions for all WhatsUp Gold web users, thus overriding the settings for each individual user. To do this, from the Configure menu, select Web Server, click General, and then clear the Enable Web Configuration option.
Setting Web Access by IP Address
You can specify a list of IP addresses to be granted or denied access to the WhatsUp Gold web pages.
To deny access to a specific computer or group of computers:
- From the Configure menu, select Web Server and click IP Security to display the access properties.
- Select Granted Access.
- Click Add. The "Deny Access On" dialog box appears.
To deny access to a group of computers, select the Group of Computers option. In the IP Address and Subnet Mask boxes, enter the IP address and subnet mask for the group to be denied access. For example, if you enter 18.104.22.168 and a subnet mask of 255.255.255.0, all IP addresses in the range 22.214.171.124 through 126.96.36.199 will be denied access.
- Click OK to add the IP address(es) to the list. Access will be granted to all computers except those listed.
- In the IP Security dialog box, click OK to save the changes.
To grant access to a specific computer or group of computers:
- In the IP Security dialog box, select Denied Access.
- Click Add. The "Grant Access On" dialog box appears.
To grant access to a group of computers, select the Group of Computers option. In the IP Address and Subnet Mask boxes, enter the IP address and subnet mask for the group to be denied access. For example, if you enter 188.8.131.52 and a subnet mask of 255.255.255.0, all IP addresses in the range 184.108.40.206 through 220.127.116.11 will be granted access.
- Click OK to add the IP address(es) to the list. Access will be denied to all computers except those listed.
- In the IP Security dialog box, click OK to save the changes.
If the Enable Web Security option (in the Users dialog box) is selected, when a user logs on from a valid IP address, they are prompted to enter the logon user ID and password before they can view the specified pages.
In the IP Security dialog box, to edit a web access address, select the IP address in the list, then click Edit to display properties, and then enter any changes. To remove an address from either list, select the address and click Remove.