Sending Recurring Notifications

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A recurring notification is one that is sent at a specified time interval via pager, SMTPMail, sound, WinPopup, TextSpeech, or beeper notification. A recurring notification contains one or more of the following:

• The count and names of devices that are up
• The count and names of devices that are down
• Names of devices that have a service down
• The most recent lines from the Event Log

You can set options to send the report at a specified interval. This report lets you receive up-to-date status reports at a remote site, so you can be assured the network is running smoothly, or so you can be quickly apprised of any problems.

The following example shows a Recurring Report sent via e-mail:

To set up a Recurring Notification:

1. From the Configure menu, select Recurring Notifications. The Recurring Notifications dialog box appears.
2. Select Enable Recurring Notifications.

   You see the following dialog box:

   
3. Click Add. The Add Recurring Notification dialog box appears.
   
4. Select a notification from the list box.

   For example, if you defined a notification that sends e-mail to the network administrator, you can select that notification from the list box. For information on defining a notification see see "Defining Notifications".

5. Enter how often (in minutes) you want to send the report.
6. Select the Time Period when you would like to receive the notification. Click Change to change the default setting of 7 days a week, 24 hours a day.

   Select the Day of Week options: 7 days a week is the default. You can clear the 7 days a week option and then select the specific days of the week.

   Select one of the three Time of Day options:

   • Use 24 hours a day to set the period to all day.
   • Use Between to set the start and end time.
   • Use Not between to set the hours that reporting is turned off.

Note: When using Between and Not Between, the start time must be less than the end time. To set a period between an AM time and a PM time, you must use the 24 hour clock (0000 to 2400) or use the options together to set the hours.

To receive a report at a specific time every day, enter the start time and the time plus one minute as the end time. For example, enter 0600 and 0601 in the boxes for the Not between option.

7. Check any other options you want to use. You can use the following options for pager, SMTPMail, and WinPopup notifications, but not for beeper, TextSpeech, or sound notifications.

   Include UP count. Report the number of up devices.

   Include UP names. Report the names of the up devices.

   Include DOWN count. Report the number of down devices.

   Include DOWN names. Report the names of the down devices.

   For mail notifications, you can also specify the following option:

   Include last n lines of log file. Check the box and enter the number of lines from the Event Log (the most recently recorded lines) that you want to include in the report.

   For beeper notifications, you must use the following option to send a report message:

   Message format. You can begin the message with 99 (or any numeric character) to identify to the beeper user that this is a message from WhatsUp Gold. The message must contain three %u characters, which denote the following: the first %u = number of up devices, the second %u = number of down devices, the third %u = number of up devices that have services down.

   No other message variables (% characters) are allowed. You can use an asterisk (*), which prints on most beepers as a dash (-) to separate characters in the message. An example of the beeper message is: 99*%u*%u*%u*

8. Click OK to save the new notification and close the Add/Edit WhatsUp Reports dialog box.

   The new notification appears in the Recurring Reports

   dialog box.

9. Click OK to save the changes and close the dialog box.

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