Upgrading
If you are upgrading from a previous version of WhatsUp Gold or WhatsUp, you should note the following:
- Be sure that WhatsUp Gold has completely shut down before upgrading. If you exit WhatsUp Gold during a poll, it may take up to 30 seconds for the application to be removed from memory. Until then, WhatsUp Gold appears in the Windows task list.
- Back up your network maps (.db for WhatsUp and .wup for WhatsUp Gold). When you open a WhatsUp file in WhatsUp Gold, it is automatically converted to the .wup format and saved with a .wup extension. Note that .wup maps saved in newer versions cannot be used in previous versions of WhatsUp Gold.
- During installation, WhatsUp Gold will compare its own mib.txt and traps.txt files with any already present. If there is a difference, it asks if you want to overwrite your old mib.txt and traps.txt files; answer No if you have customized WhatsUp Gold to recognize vendor-provided SNMP objects.