Running WhatsUp Gold as an NT Service

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WhatsUp Gold can run as a system service on Windows NT 4.0 or later. When running as a service, WhatsUp Gold uses only the web interface as its user interface. To use less memory, no map windows are opened on the WhatsUp Gold NT console.

Running WhatsUp Gold as an NT service allows you to log off the NT console, thus providing an extra level of security (the service can run completely hidden.) As with any NT service, you can set WhatsUp Gold to restart whenever Windows NT is rebooted.

Note: If running on Windows NT or Windows 2000, the WUGSVC must be installed on an NTFS partition. It will not run on a FAT or FAT32 partition on these operating systems.

Setting Up to Run as an NT Service

We recommend that you create your network maps using WhatsUp Gold in normal operating mode on the Windows NT console. Once your maps are created, select any desired program options (from the Configure menu, select Program Options). These options will be in effect during operation as an NT service.

In the Startup dialog box, in the program options (Configure -> Program Options -> Startup), you can specify multiple maps to load at startup in the Map Names box. Make sure Open maps on startup is selected, and the maps listed in the Map Names box will load at startup. Click Add and select any additional maps for loading at startup. To remove any maps from loading, select the desired map(s) in the Map Names box and click Delete. Additional maps can be subsequently loaded and unloaded using the web interface, provided the maps are in the Map Directory (Configure->Web Server->General). Note that the "contexts" capability, which lets you save a particular configuration of WhatsUp Gold windows, cannot be used when operating WhatsUp Gold as an NT service.

Note: Service should run under an account that has Administrator permissions.

Set any of the web server options (Configure->Web Server->Users). Select Enable Web Security. For more information about web server options, see "Chapter 7: Working from a Web Browser".

If you set up any permissions or other web configuration parameters (set on General and Users menus) while running WhatsUp Gold in normal operating mode on the NT console, you need to stop and restart the NT service mode (see section below).

On the Users dialog box, if you select Automatically save user changes from web interface, you will be able to change user options from the web interface.

Starting and Stopping the NT Service

Your WhatsUp Gold installation includes an executable file named wugsvc.exe for the purpose of installing, removing, starting, and stopping the WhatsUp Gold NT service.

To install and start WhatsUp Gold as an NT service, enter the following command at the Command Prompt:

wugsvc -install 

To remove WhatsUp Gold as an NT service, enter the following command at the Command Prompt:

wugsvc -remove 

Note that these two commands don't install or remove WhatsUp Gold; they merely install and remove the NT service capability.

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