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Using Quick Status (Status)
To display status information associated with any of the displayed devices (active or inactive), right-click the device, select Quick Status, and click Status to display current status information.
The Status dialog box displays the status of packets sent by WhatsUp Gold to poll this device and a current status message. These status numbers are measured from the last time the device's counters were cleared.
Status. Current status of the device. A zero status code indicates the device is up. A numeric status code above 10000 is a Winsock error code. The text for the error message is also displayed.
Count. Total number of times this device was polled.
RTT. Round Trip Time (RTT) is the time (in milliseconds) that it took the last packet sent to arrive at the device and return.
The ICMP Status dialog box shows the following three items for the Device Status and Service Status:
Down Count. Count of how many polls have passed since the device or service last responded.
Total. Total count of how many polls occurred where the device or service did not respond since the counter was last cleared, WhatsUp Gold started, or since the device was added to the map.
Last Response Time. Time of day (in hours:minutes:seconds) of the last response.
The services graph at the bottom of the dialog box shows the status of any services being monitored on the device (as specified on the Services dialog box of device properties). Services cannot be monitored if NetBIOS or IPX is the selected polling method. A service is green if it is up, red if it is down.
You can also display the following status information from within a device's properties:
- Click History (right-click the device, select Quick Status and click History) to display a graph of the round trip times of the device over the last 30 polls. Red vertical bars indicate the device was not responding.
- Click Up-Time (right-click the device, select Quick Status and click Up-Time) to display a pie chart that shows the percentage of successful polls for the total poll count.
- Click Log (right-click the device, select Quick Status and click Log) to display any service or device "up" or "down" events for this device. On the Alerts dialog box, you can select Enable Logging for the device (right-click the device, select Properties, and then click Alerts).
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