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Chapter 4: Monitoring Services
When WhatsUp Gold checks a device, it also checks each service you have selected to monitor on the Service dialog box of the device properties. WhatsUp Gold can monitor:
- Standard TCP/IP services
- Nonstandard TCP/IP services such as those that use
nonstandard port numbers (for example: Radius or IRC)- Any other services (such as NT system services) that can be checked by a custom, user-defined module using Microsoft's Component Object Model interface. See "Custom Services API".
When a monitored service misses a poll, you have several ways of knowing about it:
- An event is automatically recorded in the Event Log and on the Log dialog box of the device properties. This Log dialog box is found by right-clicking on a device, selecting Quick Status, and then clicking Log.
- The Status dialog box of device properties is automatically updated. This Status dialog box is found by right-clicking on a device, selecting Quick Status, and then clicking Status.
- The device icon on the network map automatically changes color to purple (provided you are using the default colors).
- (Optional) A notification is sent. (This happens if a notification is assigned to the device on which the service is running.)
Note: Using WhatsUp Gold to monitor a service that is logged by another application may increase the size of that application's log files by generating entries to those files. Also, the other application may view the WhatsUp Gold checks as failed connections; this could negatively impact statistics generated from the other application's log files.
Note: To reduce the load on your network, we recommend you monitor only the most critical services, and not every service on a device.
 Ipswitch, Inc. http://www.ipswitch.com |
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