Warranty

All registered users are entitled to the following warranty coverage.

60 Days after purchase date:

  • WhatsUp Gold, WhatsUp Gold Distributed, WhatsUp Gold MSP, WS_Ping ProPack
  • IMail Server, Ipswitch Instant Messaging, Anti-virus with IMail Server
  • VT320, TNExplorer/TN2000

30 Days after purchase date:

  • WS_FTP Professional, WS_FTP Home, WS_FTP Server, WS_FTP Server with SSH, WS_FTP Professional SDK, WS_FTP Web Transfer Module

Warranty coverage includes e-mail support*, telephone support*.

For a full 12 months of upgrades and unlimited technical support, purchase an Ipswitch Service Agreement. Note: Many Ipswitch products come with a one year service agreement.

*does not cover WS_FTP Pro Software Development Kit