Telephone Support

Registered Owners

Telephone Support is available to registered users covered under warranty or a Service Agreement. Your registered serial number is required to receive technical support.

Telephone Number: (706) 312-3500

Hours of operation [closed on US Holidays]

Monday, Wednesday - Friday: 9am - 6pm EST
Tuesday: 10:30am - 6pm EST
Right now it's 3:38AM on Sunday

E-mail support is also available for your convenience.


For technical questions about Ipswitch software* please contact our sales team at 781-676-5700 to speak with a sales professional.

*Due to the very high volume of WS_FTP client evaluators, telephone support for evaluators is not available.

If you prefer to speak directly to technical support, we offer telephone support for all purchases.

60 Days after purchase date:

30 Days after purchase date:

If we cannot help you, we will refund your purchase price as part of our return policy.