IMail Server - New Knowledge Base Articles

IMail - WorkGroup Share information is unavailable after upgrade to 2006

Fri, 30 Dec 2005 17:21:56 -0500

I just upgraded to ICS 2006. None of my Work Group Share information is available, how do I get it back?

IMail - Contacts are gone in Web Messaging after upgrade to 2006

Fri, 30 Dec 2005 17:21:21 -0500

After I upgraded to Imail 2006 my users no longer have their contacts, how do I get them back?

IMail - Web Mail login fails with Network operation timed out error

Fri, 30 Dec 2005 17:20:34 -0500

When my users try to login to Web Messaging they get this error:

Unable to log into the system.
Reason: Network operation timed out error

IMail - What IIS Services must be running for ICS/IMail 2006 to work?

Fri, 30 Dec 2005 17:19:58 -0500

What IIS Services must be running for ICS/IMail 2006 to work?

IMail - Can Web Mail 2006 use .NET 2.0?

Fri, 30 Dec 2005 17:19:25 -0500

On IMail 2006, can Web Messaging use .NET 2.0?

IMail - Web Messaging IClient page does not load

Fri, 30 Dec 2005 17:18:43 -0500

On IMail 2006, I can see the login page for Web Administration but I cannot see the login page for Web Messaging (http:\\made_up_domain.com\IClient).

IMail Premium Anti-Virus - Version 1.3 Release Notes

Tue, 29 Nov 2005 10:31:03 -0500

IMail Premium Anti-Virus - Version 1.3 Release Notes

IMail - After upgrade to IMail 2006, Web Messaging users get the error, too many users to display

Tue, 29 Nov 2005 10:29:43 -0500

After upgrading to IMail 2006, Web Messaging users cannot log in. They get the error, "There are too many users to display".

IMail - Version 2006 Release Notes

Tue, 29 Nov 2005 10:28:58 -0500

IMail - Version 2006 Release Notes

IMail - Web Administration Error Message The Domain does not exist

Tue, 29 Nov 2005 10:28:21 -0500

In Web Administration, under domains, my domain is shown but also: Error Message The Domain does not exist

IMail - Trouble viewing Services in Web Administration

Tue, 29 Nov 2005 10:26:33 -0500

When I try to view Services in Web Administration it will not recognize my user name and password.

IMail - Customizing Web Messaging in Ipswitch Collaboration Suite/IMail 2006

Tue, 29 Nov 2005 10:25:53 -0500

Can I customize the web templates in version 2006?

IMail - Error invalid username/password for ODBC users after update to 2006

Tue, 29 Nov 2005 10:24:42 -0500

My domain uses SQL as the user database. After the update to IMail 2006 my users get, invalid username/password when they try to login to Web Messaging or Web Admin (IMail Server Administration).

IMail - Cause of the cs0016 access denied error

Tue, 29 Nov 2005 10:23:54 -0500

What is the cause of the cs0016 access denied error?

IMail - Is there a limit to the number of Addresses IMail can Relay mail for?

Wed, 26 Oct 2005 17:26:33 -0500

Is there a limit to the number of Addresses IMail can Relay mail for?

IMail - Why is AOL rejecting mail from my domain?

Fri, 21 Oct 2005 12:15:22 -0500

Why is AOL rejecting mail from my domain?

IMail - How to configure logging by OpenLDAP

Fri, 21 Oct 2005 12:15:19 -0500

I see large log files under imail\OpenLDAP\Bin\openldap-data. How can I configure logging by the OpenLDAP service?

IMail - How to change the location of the LDAP installation

Thu, 22 Sep 2005 15:42:59 -0500

Can I change the location of my LDAP installation?

IMail - What does 'Q file exceeds 512 bytes in size' mean?

Thu, 22 Sep 2005 15:42:18 -0500

I see 'Q file exceeds 512 bytes in size' in IMail's SMTP log. What does this mean?

IMail - Premium Antispam filters less spam over time

Fri, 9 Sep 2005 16:45:13 -0500

Premium Antispam seems to be catching less and less spam over time. What can I do?

Mail Standard AV - Avupdate gets Update Failed

Tue, 6 Sep 2005 12:53:19 -0500

Virus definition updates with avupdate.exe get: Update Failed

IMail - How to stop Dictionary Attacks

Thu, 1 Sep 2005 10:53:43 -0500

How can I stop Dictionary Attacks?

IMail AV - LiveUpdate for Premium Anti-Virus is hanging during the update process or using excessive CPU

Tue, 16 Aug 2005 17:05:32 -0500

LiveUpdate for my Premium Anti-Virus is hanging during the update process and/or using excessive CPU, what should I do?

IMail - Removing duplicates in Outlook

Mon, 15 Aug 2005 15:22:12 -0500

How can I clear out duplicate items in my Outlook mail client?

IMail - Spaces in the Spool Dir path breaks Program Aliases on Windows 2003

Wed, 10 Aug 2005 15:48:48 -0500

I installed IMail 8.2x on Windows 2003. Now, my Program Aliases, such as imailsrv, are not working.

IMail - How can users check their spam folder from their POP3 mail client?

Thu, 4 Aug 2005 11:13:19 -0500

Spam goes to the user's spam folder in Web Messaging, but when the user checks mail in their POP3 mail client, they cannot see the spam folder. How can users check the spam folder from their POP3 mail client?

IMail - No tab for Anti-Virus settings under localhost in IMail Administrator

Tue, 2 Aug 2005 10:00:27 -0500

I installed IMail AV. I can log into the web interface for Symantec on port 8004, but I do not have an option for anti virus settings under localhost in the IMail Administrator.

IMail - Version 8.21 Release Notes

Thu, 28 Jul 2005 16:43:38 -0500

IMail - Version 8.21 Release Notes

IMail - SMTPD 'denied access' error

Thu, 28 Jul 2005 16:42:57 -0500

I am seeing the error message below in my SMTP logs. What does it mean?
Denied access from 1.2.3.

IMail - How to adjust the SMTP service timeout

Wed, 13 Jul 2005 11:49:46 -0500

How can I change the timeout for the SMTP service?