Additional Information Sources
- IMail Getting Started Guide. This guide contains installation planning and instructions for IMail Server.
- Application Help. Help is always available by clicking Help or pressing F1 in all Ipswitch products.
- Release Notes. The release notes, located in Start > Programs > IMail folder or for the ICS installation in Start > Programs > Ipswitch Collaboration Suite > Documentation folder, provide an overview of the changes, known issues, and bug fixes for the current release. The notes also contain template additions and modifications, instructions for upgrading IMail Server and configuring external databases.
- IMail Tag reference (Tags.doc). This document, located in the [IMail Top Directory]\Web folder, lists all IMail tags used in the Web Messaging templates and how to use them to customize the product. It also lists all IMail tags that are associated with statistical features, such as the overall system statistics and the statistics for logged in users.
- Web Calendaring tags Reference (iwebcaltags.doc). This document, located in the the [IMail Top Directory]\Web\Calendar folder, lists and explains all IMail tags used in Web Calendaring and how to use them to customize the product.
ICS Support Center
The ICS Support center provides a number of resources including the following:
- User Guides
- Domain Name System (DNS) help
- Access to product updates, utilities, Knowledge Base (KB) articles, and other IMail resources.
- Technical support information, such as email support forms, service agreements, and licensing information.
- IMail and ICS user forum, which gives you an opportunity to interact with other IMail and ICS customers to share tips and tricks.
You can access the ICS support center at /Support/ICS/index.asp.
