Ipswitch, Inc.

Email Customer Service

Quick Answers

• Need to re-download software? Visit our Download Center
• Can’t find your serial number? Find it on MyIpswitch.com.

This form is for general Customer Service requests and license key issues ONLY. For answers to technical questions, email our Technical Support team.

We will respond to your email within two business days. For faster service, call us at (781) 676-5800 for File Transfer products, (781) 676-5700 for Network Management products, or (706) 312-3530 for Messaging products.

* denotes required field

Registered Contact First Name  *

Registered Contact Last Name  *

Registered Company Name

Registered Email Address  *

Phone Number

Product  * Please Choose One... IMail Secure Server IMail Server Ipswitch Collaboration Suite Ipswitch Instant Messaging WS_FTP Professional WS_FTP Professional SDK WS_FTP Home WS_FTP Server WS_Ping ProPack WhatsUp Professional Premium WhatsUp Professional WhatsUp Gold WhatsUp Small Business TNExplorer/TN2000 VT320 Telnet Terminal Emulator

Version number * You can find the version number in the product's About box

Your serial number Leaving this field blank will delay our response. Forgot your serial number?

Type a detailed description of your problem For your protection, do not use this form to send credit card information.

Enter the text you see in the image below (Why do we ask this?) Can't read the text? Listen to it

For technical questions, email our Technical Support team.

• Copyright © 2010, Ipswitch, Inc
• Privacy Policy
• Feedback about this website