Troubleshooting

---

Normally, IMail Server cleans up its .tmp and attached files as
part of the delivery process. However, as with SMTP, if there is some catastrophic failure during delivery, these files may not get deleted.

You can also run the Spool Cleaner utility to delete old files.
For more information, see "Cleaning the Spool Directory (isplcln.exe)".

A damaged or corrupt file in the queue can prevent mail from being received correctly. If you suspect that this might be the cause of a problem you're having, you can try moving all files from the Spool directory to some other temporary location (such as IMAIL\SPOOL\SAVE), and then see if you can receive mail. If you can receive mail, copy back pairs of files to the Spool directory and see if they get sent. Messages that aren't sent may be damaged.

Ipswitch, Inc. http://www.ipswitch.com

©Ipswitch 2001