There is something about teamwork leading to a big success that really makes me proud of our staff. Our recent move to a new office in Lexington is an example.

Personal attention for servers

We hadn’t moved in about seven years, during which we grew quite a bit. We now have a complex set of interrelated systems, so mapping out the move was no easy task! IT and Operations did extensive planning so we would have minimal disruption.

Measure twice, cut once

In preparation, IT continued our transition to the cloud and to a co-lo facility for public facing servers. For months they cajoled, prodded and pleaded with the telephone companies to be ready to transition our Internet link. They mapped out the cabling in our new office.

Keith setting up wireless

They developed a precise plan to ensure absolute minimum downtime, and did extensive testing to make sure we would have no glitches, but could recover quickly in case we did.

And they had superb support from Operations, who coordinated an extraordinary range of activities, vendors and staff.

Steve led an IT team of five people. When the move day – Friday – arrived, they started as late as they could to give Sales and Technical Support maximum access to systems for the day. By midnight our team had  systems up and running at the new office and had confirmed no data was lost. Then they had a full day of testing on Saturday. For individual users, on Sunday the the entire IT team volunteered to go to each desk to test network and phone access so users would get exactly same environment they were used to when they arrived on Monday.

Melissa managed everything to do with the physical side side of the move, including coordinating with our landlords and finding the movers. Thanks!

In IT, thanks to Keith, Jim, John from Madison, Aftab, Eric, Mike S. from Augusta and all of the other volunteers, with leadership and support from Steve and Mike M.

An exhausting move weekend, after months of preparation. And the result was stellar. When people arrived on Monday, all systems were working, and the transition to our new office was smooth.

Melissa managed the move

As if this wasn’t enough, a week later we moved our Livonia, Michigan office. Many of the same team flew out to manage the move, and that one went smoothly as well.

Two weeks, two flawless moves. Thanks, team! You make me proud.