A few days ago I wrote about the painful software experiences too many IT users suffer. We produce software to solve important IT problems, and aim to do so with a compelling user experience. If we succeed, we can sell for less than traditional enterprise software vendors and still make a good profit. So what makes for a compelling user experience? There are many components. Some of it is in the look and feel of the graphics. What I want to emphasize today is reducing the number of pages a user must visit in order to gain insight into their network.
WhatsUp Gold has grown from it’s elegant and simple beginnings as a way to monitor up/down status of devices. Today WhatsUp Gold maps your physical and logical network and monitors status, performance and bandwidth usage, for wired and wireless devices, applications and web sites. That’s a lot. We want to make it easy for our customers to absorb all of that information. One way we do that is by integrating these functions into a single dashboard, so users can check status and manage their networks from a single location.
Here you can see the impact of a single dashboard for managing wireless devices.
