Big File TransferPicture a rural health system sending large, high-res brain scans from a stroke patient to a city hospital for analysis. Now picture a field engineer sharing 3-D AutoCAD files of a new oil field with decision-makers at corporate. Imagine an enterprise migrating stored data from an old data center to a new one. Today’s collaborative workforce, in almost every industry, depends on big file transfer capabilities.

When it comes to many professional indulgences, you’ve enjoyed the advantages of “rolling your own.” But big file transfers, despite your good intentions to save money, are’t something to do by yourself. When you take an honest look at the simplicity (and security) of today’s managed file transfer solutions, it makes no sense to go solo. DIY file transfer systems puts a big strain on your already overextended IT department, and poses big challenges for regulatory compliance due to the security risks involved.

DIY File Transfer Systems for Larger Files Make No Sense

Without clear policies in place, employees usually send large files over email or use a consumer file transfer application. With Microsoft Exchange, for instance, you have a 10-gigabyte default attachment size limit; Gmail has a 25GB limit. MIME encoding bloats the file even more, which confuses your users (“How can my 20GB attachment be too big when the limit says 25?” They’ll ask). Even if it gets out of your network, the recipient rejects the attachment, resulting in delivery failure. Plus, when you’re backing up your email servers, these large attachments require a lot of storage space.

When delivery fails, your senders usually open up your worst enemy: the consumer file transfer app, such as Dropbox, which doesn’t actually transfer the file to a recipient. Instead it stores it in a cloud, and the recipient gets a link. The safety of your file, therefore, depends on third-party cloud security. If employees use several different apps, you’ve not only lost control of data security in transit; you have no idea where sensitive data lives.

Why Not Automate With FTP?

Many IT departments develop ad hoc file transfer scripts to meet the varying needs of their customers. Your IT department may even be using legacy scripts created by employees who’ve since left the company. It’s also likely they’re not updating these scripts to satisfy the demands associated with transferring a high volume of large files, both in and out of the enterprise. With usernames, IP addresses are libraries constantly in flux; it’s inconvenient for IT to tweak automation scripts all the time. When it comes to large file transfers, there’s no reason for your IT department to be coordinating a process they should have delegated a long time ago.

The inconvenience of updating automation scripts isn’t FTP’s biggest hindrance. Big file transfers via FTP can be incredibly slow depending on your network’s upload speeds. When the transfer hits a firewall, or when sessions time out, FTP doesn’t support automated transfer resume.

Also, opening additional ports means increasing your network security risk, and FTP transfer itself just isn’t secure. A Ponemon Institute study shared by Computer Weekly revealed that 44 percent of IT leaders felt they had no ability to control user access to sensitive documents. Additionally, six in 10 admitted sending sensitive files to the incorrect recipients. Imagine a large healthcare organization sharing a patient’s file from a picture-archiving and communication system (PACS) over FTP and delivering it to the wrong recipient or exposing it to a data breach. Or imagine a critical patient file arriving hours later over FTP while a patient anxiously awaits scan results. A managed file-transfer solution, automated from within the PACS workflow, would eliminate these problems.

Rolling Your Own Just Isn’t Worth It

Rolling your own is usually about two things: thriftiness and craftsmanship. In terms of the latter, though, few IT decision-makers can create a file transfer system that’s as fine-tuned as a managed solution. And when you face significant costs related to lost files, process management or regulatory fines, rolling your own becomes pretty expensive.

Going with an MFT solution will take a lot of work and worries off your plate.

Secure-And-Compliant-FTP

Even though some IT pros would rather have a root canal procedure over a compliance audit, these regular checks are necessary for midsize businesses to ensure each important standard is upheld. And it isn’t a short list to cover, with the most common suspects including PCI-DSS, HIPAA, FISMA, GLBA, SOX, and ISO 27001, among others.

One of the easiest ways to streamline the compliance audit process is to implement a managed file transfer system that includes specific visibility and control features.

Skeptical? Here are three ways managed file transfer makes getting audited a little easier:

1. Dude, Where’s My File?

The biggest benefit of file transfer visibility is support’s freedom to search for a specific file and see exactly where it originated, where it ended up and how it got there. Whether you’re looking for a single document shared between a handful of employees or an app that was deployed to dozens of workers across the office, increased visibility can help identify all data movement across a network no matter how large or small. This is massive for your department since auditors look to track down potentially troublesome files or test the robustness of certain security parameters.

2. Make Sure You Review Activity Logs

Simply knowing where files are isn’t enough to make a tangible difference during the compliance auditing process. Auditors who are looking to investigate specific usage metrics can benefit greatly from looking at activity logs that include detailed information about time of transfer, recipient information and changes in status. Logs that are this extensive — especially for HIPAA compliance, according to SecurityMetrics — will help keep the IT department from tracking down data points manually, presenting auditors with an easy way to analyze current trends in the IT department (and of course make more precise suggestions for improvement).

3. Reporting in for Duty

If there’s one word that truly instills fear and dread in all of us, it’s “report.” Although there are plenty of applications that can help you find and analyze large amounts of information, the manual information-gathering process for file transfer data can be cumbersome and put serious constraints on an already time- and bandwidth-strapped department. Fortunately, managed file transfer programs with enhanced visibility allow you to compile data transfer reports with custom parameters in just minutes, saving them up to several hours of painstaking searches and extensive data analysis.

These benefits will help the auditing process, but they also have the added benefit of assisting the your team on a day-to-day basis. Being able to track files across a network, get status updates in real time and receive notifications about unusual activity will help your IT team stay on top of even recurring file transfers and keep operations running as smoothly as possible. One of the easiest ways to streamline the compliance audit procedure is to implement a managed file transfer, and eliminate — or at the very least, lessen — the dread within the department that often accompanies the process.

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The responsibility for safeguarding sensitive company information and securely transferring it falls on the already stretched thin IT departments. Luckily, there are many options available for IT when it comes to file transfer. Email, FTP, USB drives and EFSS services like Dropbox to name more than a few. Yet none are as secure or cost-effective as managed file transfer (MFT).

Simple & Secure File Transfer: 5 Ways to Make it Work for You
Simple & Secure File Transfer: 5 Ways to Make it Work for You

MFT gives IT teams the agility they need to respond faster to business needs. All this while reducing time and resources required for file transfer operations. Here are five ways MFT makes IT better at their job:

  1. Secure and reliable transfers lift the burden from IT professionals. MFT provides a single-source solution with built-in security and encryption capabilities. This means all file transfers – whether they are process-to-process, person-to-process or process-to-person – are guaranteed to be protected.
  2. Out-of-the-box solutions free up valuable time and space. A MFT system offers out-of-the-box solutions that can easily be integrated into an existing IT infrastructure. Implementing a turn-key solution means that file transfer can be managed by less experienced IT administrators.
  3. Streamlined automation improves IT productivity. Many file transfers are initiated on a recurring basis. IT teams can get bogged down confirming transfers to meet SLAs.  The automation that comes with MFT promptly pushes data to the right person at the right time. This means that the IT team doesn’t have to think twice and can remain focused on other tasks.
  4. It’s IT friendly and eliminates errors. MFT incorporates admin, end-user access, analytics and reporting, and automation and workflow. This helps IT teams avoid tedious manual tasks that can lead to errors. Not to mention protection against a security breach via integration with important things like encryption and data loss prevention.
  5. Predictable reporting improves visibility and offers support for IT professionals. For regulated businesses (banks, hospitals, etc.), in-depth reporting is a critical need for file transfer systems. A MFT system incorporates reporting capabilities that ensure firms adhere to strict compliance regulations and are able to provide accurate data in the case of an audit – and fast.

Since businesses run on data, the transfer of data is the heart of today’s organizations – and with a solid MFT system, IT teams know that all data is protected while in transit and at rest.

>> Check out “Simple & Secure File Transfer: 5 Ways to Make it Work for You” to learn more about how we help IT teams with managed file transfer.

 

Moving files from Point A to Point B…if only it were that simple. As the number of files being transferred continues to rise, so does associated costs. Likewise, as technology evolves, so does the need to ensure security and compliance.  So how can your organization determine the best way to go about transferring files securely? …in compliance with regulations? …and without breaking the bank? All very important questions.

Guide to Managed File Transfer
Guide to Managed File Transfer

No surprises here that the answer (to all of them) is a Managed File Transfer solution. As we explain in our Definitive Guide to Managed File Transfer: Attaining Automation, Security, Control & Compliance, it’s no longer enough for organizations to transfers files via email attachments, zip drives or even standard FTP. These methods are clearly not secure enough – and even if they were – they would leave enormous holes in terms of efficiency and visibility.

This is a realization that many organizations have arrived at in recent years, but it’s one that first requires them to ask some critical questions about the state of file transfers. Here are a few, extracted from the aforementioned eGuide:

What’s actually in these files?

Without asking this question, there’s a pretty good chance you’ll put your organization at risk. For instance, just imagine if these files ended up in the wrong hands:

  • Personally Identifiable Information (PII): Name, physical and email addresses, phone number, date of birth, Social Security/national identification number, vehicle registration information, driver’s license number, digital credentials, biometrics
  • Financial Customer Data: Credit card numbers, financial statements, credit applications, claims
  • Business Customer Data: Letters of agreement, statements of work, purchase orders, invoices, corporate financial information, intellectual property, business plans
  • Legal Information: Contracts, discovery, privileged communications
  • Medical: Patient-provider communications, patient records, test results, X-rays, CT Scans, PT Scans, MRIs, prescriptions, insurance claims
  • Government and Regulatory Data: Compliance information/audits, tax filings
  • Personnel Information: Payroll data, workmen’s compensation, unemployment tax filings, HR records, 401K data, benefits information, employee applications, offers, agreementsHow do files travel today?

As complex as it might seem, all file transfers can be classified into 1 of 4 categories

  1. Process-to-process: Many files are automatically transferred between systems. This is especially true when it comes to an organization’s external partners – clients, vendors, service providers, government organizations.
  2. Process-to-person: These transfers occur when an automated process creates a file or report and transfers it automatically to a person, based either on a schedule or an event.
  3. Person-to-person: Ad hoc or impromptu file transfers from one person to one or more other parties.
  4. Person-to-process: In this scenario, an employee, customer or partner transfers a file that is automatically uploaded into storage or a business system.Why is this important? Simple. If you’re going to simplify your file transfer processes, then you need a solution that can address all of these scenarios, not just one or two.

What’s wrong with the status quo?

At this point, it’s common to wonder—if all your files are reaching their destination—why there’s a need to revamp or think your approach. Several reasons:

  • Manual complexity: When organizations use multiple systems and custom scripts to manage file transfer, they needlessly increase complexity for employees, customers and partners.
  • Control (or lack thereof): For security and compliance reasons, companies now need a greater level of visibility and control over file transfer activity.
  • Shadow IT: Without an enterprise-grade solution, employees will use whatever means necessary to move files. Most of these methods are intended for personal use, not for sensitive data, putting your organization at risk of a data breach or compliance violation.So can the status quo get the job done? Yes. Does it put your organization at risk, and create needless complexity and additional work? Absolutely.

Next Steps

If you’re currently asking these questions, you’re on the path to adopting a more comprehensive, powerful method of transferring files—but why stop here? Be sure to read our eGuide in its entirety: The Definitive Guide to Managed File Transfer: Attaining Automation, Security, Control & Compliance>>>

Today, IT Briefcase published a byline about Valentine’s Day, and the IT pro who deserves a little love from users. I wrote the piece and thought I’d share it here today with you:

“Let’s face it, we don’t really pay a great deal of attention to delivery methods. As long as things arrive when they are supposed to and in good condition, we give the process very little thought. It isn’t until something goes wrong that we reexamine procedures and consider all of the possible consequences.

Now we are just a few days away from one of the most important delivery days: Valentine’s Day. Not only is this one of the busiest days for delivery services, it also carries with it high expectations and potential for severe consequences should something go wrong. Consider for a moment the thought of the chocolate covered strawberries being delivered to the wrong address or the long stem red roses arriving wilted, in complete dishevelment. All of the work you have done to create the perfect day has been ruined by delivery incompetence.

While we are the ones left to pick up the pieces from a failed delivery, it’s important to remember that it is the delivery service’s responsibility to make sure deliverables arrive timely, safely and in pristine condition. FedEx used to run a campaign under the slogan of “when it absolutely, positively has to be there overnight.” The inference being that the delivery service matters. You can’t trust just anyone or anything to ensure that critical information arrives on time and in proper order.

When you work in IT you also understand the significance of this message. The mechanism matters, the technology matters and that is why you should treat the transfer of your organization’s critical files as if they were your Valentine’s Day delivery. File transfer creates some of the greatest areas of angst for IT professionals, including lack of visibility and control. System Administrators don’t like to take chances with critical files, and without the proper level of oversight there are a number of potential pitfalls that can put the organization at risk. Files being delivered to the wrong email addresses, compromising compliance in the organization is just one example.    cxxc

What organizations should strive for is the ability to transfer files without relinquishing control or visibility into the process. Through the use of a managed file transfer (MFT) system, the system administrator can retain control of the entire process through a single system. Not only will they always know the location of the organization’s files, but they will also be assured of a predictable and secure process with extensive reporting capabilities. Due to the nature of today’s dwindling IT resources, both in terms of budget and personnel, a MFT system also allows administrators to automate the process and reduces the need for the hands-on involvement of the IT department.

Other key considerations for successful MFT include the ability for employees to easily use and send files. Secure systems are not effective if they are too complicated for the workforce to understand causing them to go rogue and use their own methods. Meeting compliance standards are essential for industries such as healthcare, financial services, government and others. While mistakes can happen to anyone, when they happen in the form of private data being sent to the wrong place, that means the potential for heavy fines. A system that ensures vulnerabilities are avoided and compliance thresholds are met is critical. Lastly, no matter where a file transfer is made, IT needs the ability to access them all from a central location. This is the only way to ensure that the proper level of oversight and management can be assured.

While your files may not be fine chocolates, a bouquet of flowers or a bottle of champagne, they do represent the essence and value of your business. When they don’t arrive in the correct places, at the right time and in good working order, you are putting the operation in jeopardy. So as you prepare for this Valentine’s Day, consider putting the same attention to detail into your file delivery and think about a managed process that eliminates blind spots and allows you to retain control throughout the entire process.”

Is managed file transfer (MFT) a good fit for your organization? Do you know the questions you should ask yourself to find out? To help you make an informed decision about your file transfer needs, review these 4 reasons from our eGuide entitled “How to Make Sense of Your File Transfer Needs: A 10-Step Self Assessment Guide, authored by IT and file transfer expert Don JonesManaged File Transfer

 “I went to a bookstore and asked the saleswoman, ‘Where’s the self-help section?’ She said if she told me, it would defeat the purpose.” – George Carlin, Comedian

Reason #1 – Volume

Does your organization transfer thousands of files? Inside and outside of the company network? With numerous vendors or business partners? If you answered no to these questions, a managed file transfer solution might not be for you. But, as author Don Jones notes: “Think about the frequency and volume of your file transfers, and build our file transfer infrastructure appropriately…Get a feel for the maximum sustained data throughput your proposed infrastructure can support, and decide whether it’ll be sufficient for your purposes.”  

Reason #2 – Cost

Can you easily absorb the cost of a compliance violation or data breach? If you can, managed file transfer shouldn’t be a priority for you.

But if you can’t, the cost of a file transfer solution might not compare to the cost of not having one. As Jones explains, “If [your solution] isn’t through a formal file transfer infrastructure, then it will be through an informal infrastructure, often composed of cobbled-together components, do-it-yourself scripts, and so on. Those are not free.”

Reason #3 – Complexity

Are your file transfers tied to your business processes? Do they require customized workflows that could be automated? If not, a file transfer solution may not be for you.

However, most businesses are learning that file transfers cannot exist as a separate component, independent of the business; they must be an integral part of operations. As Jones points out, “a file transfer infrastructure has to work the way your company needs it to – not in some generic fashion that your company has to adapt to.”

Indicator #4 – Security

These days, almost every company transfers data that it would prefer to remain secure, even if it is not subject to industry regulations. For this reason, the emphasis on security (or lack thereof) makes managed file transfer all the more appealing.

More and more organizations are grappling with that “security” word these days, either because they’re simply tightening their own internal controls over their corporate information or because they’re subject to industry requirements or legislative requirements that force them to secure and audit certain types of information.

These are just a few of the key indicators of whether or not it makes sense to adopt a managed file transfer solution, but they are extremely important ones. For the rest, be sure to download our e-Guide entitled “How to Make Sense of Your File Transfer Needs: A 10-Step Self-Assessment Guide“.

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Life throws a lot of really tough decisions at us, but choosing a file transfer technology shouldn’t be one of them. File transfer expert Don Jones offers a checklist of requirements, and today I’d like to share his top 6 that company should consider:  Ipswitch file transfer

  1. Security Requirements: Begin by determining what level of encryption you’ll require, keeping in mind any compliance requirements or industry data legislature. Be sure to consider anti-malware solutions that do well to complement your existing set-up.
  2. High-Availability Requirements: High-availability requires careful research for determining how to go about providing it. In determining that high-availability is a necessary requirement for your organization, the method you employ will greatly influence the type of server set-up you’ll need.
  3. Workflow Requirements: Aside from security, workflow should be your biggest consideration in choosing a transfer system. If your file transfer doesn’t sync with your workflow, it won’t be efficient. More importantly, it won’t be used. Most systems will offer ways to customize your workflow. As you review these, look for ease of customization, limits on number of tasks, canned scripts and macros.
  4. Programmability Requirements: Programmability options offer different levels of integration with external programming. To determine the customizability of your business solutions, take a look at the Application Programming Interface (API) of your managed file transfer system. Understanding the breadth of API languages they support and the complexity of their API will help you to determine if your team has the necessary skills to create an integration—or if you’ll require a custom solution be created for you.
  5. Protocol Requirements: Look for a solution that not only works with the protocols you currently require, but also the proper selection of protocols that you may require as your company scales.  It can also be beneficial to look for file transfer options that offer email as a transport mechanism. While email isn’t the most secure transfer option, it will always be widely used. Having SMTP and POP3 available will keep your company more secure.
  6. Operational Requirements: Audit logging and reporting should be a main concern for organizations deciphering their abilities to handle their own file transfers.  Determine what types of logging are required and evaluate each of the tools on whether or not they’ll be able to meet you own specific needs.  Additionally, be sure you’ll be able to easily monitor and maintain your file transfer solution.

When evaluating which solutions best serve your company, be mindful of their interoperability with existing systems and with each other.  Furthermore, be sure your investments are best suited to serve your organization both now and in the future.

Want to learn more about how to craft a detailed file transfer checklist for your organization?  Download the free Ipswitch File Transfer whitepaper: Investigation Underway: How to Evaluate File Transfer Vendors Who Promise to Solve Your Complex Compliance and Productivity Challenges.

521112057Nothing has the ability to put a damper on your Christmas spirits faster than a delayed shipment or a lost package. However, with online shopping on the rise and an ever increasing demand for convenience and speed, added pressure is being applied to delivery services creating more opportunities for issues to arise. In 2013, for example, FedEx handled 275 million shipments between Thanksgiving and Christmas. When retailers made numerous last minute promises for procrastinators, the order volume exceeded shipment capacity and those late shoppers were sadly disappointed when thousands of shipments were delayed or lost.

As with the growing complexity of the holiday shopping season, organizations today are seeing a larger volume of data files flowing across their networks and users across the borderless enterprise are demanding more flexibility in regard to their working environment, devices and applications. Organizations are struggling to maintain control and compliance of their sensitive data.

What these organizations may not know is that Managed File Transfer (MFT) solutions empower IT professionals to automate transfer activities while supporting all the standard secure transmission protocols. IT professionals have insight and control over all files; where they start, where they travel, where they end up – and how to find them. MFT and its automated processes, greater control and increased transparency also reduce risk of security breaches from internal and external sources.

With the lessons learned from last holiday season, FedEx and UPS are preparing for the holiday onslaught and increase in ecommerce by taking more control over their processes and resources. UPS is spending $500 million to update and expand infrastructure by adding 6,000 new loading spots for vans and increasing seasonal hires by 73 percent. These delivery services want to continue their guarantee that when you track your holiday packages, you will know exactly where they are and when they will arrive.

Similarly, MFT functions like a highly successful delivery service. IT knows where your company’s most critical data files are at all times, including who is handling it and where it is going. With MFT, organizations can rest assured that with predictable and secure delivery, extensive reporting, and easy integration with existing IT systems, no files will ever go lost or enter into the wrong hands.

Take control of your deliveries and don’t let anything get you down this holiday season – whether that means tracking files across the business network or tracking your family’s holiday gifts from retailer to your home.

Click here to access our e-guide entitled “The Definitive Guide to File Transfer” In this e-guide, we introduce you to MFT and its importance in today’s data-driven, security-conscious, and compliance-intensive environment; compare MFT to other methods you may be using; and describe how implementing a comprehensive MFT solution can benefit your organization.

In a recent survey conducted with Osterman Research, we set out to answer a relatively simple, but critical question among IT professionals: how compliant is your organization? The survey, conducted this past June with 153 members of the Osterman Research survey panel, revealed IT pros’ concerns for meeting compliance.

Some key findings include:

  • When asked about how well these senior IT decision makers feel with regard to their organizations’ compliance obligations, nearly half (48 percent) of respondents replied they are meeting compliance obligations “okay, but are not all that sure;” while 11 percent of respondents admitted that “compliance is still a big question mark for us.”
  • Only 19 percent of IT professionals surveyed are confident that their organizations manage compliance “very well,” while an overwhelming majority of respondents, 64 percent to be exact, believe that they manage compliance “fairly well.”

An alarming majority of senior IT decision makers lack confidence in their ability to properly manage and meet compliance obligations. So what does this mean for the security of their organization? It is more important than ever that IT departments are not only capable, but have confidence in their ability to manage and navigate a variety of business processes in the wake of large data breaches and ever-changing compliance requirements. When managing compliance, nothing can be left to chance, particularly in industries where compliance is paramount to maintaining secure operations, such as finance, healthcare and insurance.

MFT means the transfer of sensitive information meets compliance

This is where solutions like Managed File Transfer, or MFT, can be part of the broader solution to help IT teams manage compliance. With the right MFT solution in place, those in the insurance, healthcare, and finance industries can rest easy knowing they can enforce governance when it comes to the transfer of sensitive information. A robust MFT solution ensures sensitive information is protected during transfer, only approved users can access sensitive data, and the organization can understand at a glance any activity associated with the movement of sensitive files with processes and technology that are easy to integrate and automated. IT can regain confidence and take control with MFT. Find out how to get started here. ipswitch_compliance_aug5

Are you attending RSA Conference next week in San Francisco?  If so, stop by booth #629 at the Moscone Center and say hello the Ipswitch team.

This will be my third year attending RSA.  Not only and I’m looking forward to talking about how Ipswitch’s portfolio of Managed File Transfer solutions can solve the problems you’re experiencing with your current file transfer and B2B environment….  But I’m also looking forward to learning about topics like security attacks, data breaches, mobile threats, cloud security, and compliance along with the other 15,000+ people attending the largest security conference in North America.

If you’re going to be at RSA this year, stop by our Ipswitch booth (#629) to learn how we can help you:

  • Mitigate security risks and data breach exposure.  We’ll show you how to secure and control all files/data moving between systems and people — both internally and externally
  • Reduce complexity by consolidating and replacing the various file transfer products, homegrown solutions, hard to maintain scripts, and tools people use to share files
  • Increases productivity and efficiency by automating manual and labor-intensive workflows with a simple point-and-click interface – No scripting required
  • Provide visibility and auditability into all data transfer and file sharing activities, including files, events, people, policies and processes

We hope to see you there.

Information flows into, within and out of organizations faster and in greater volumes than ever before.  Complicating matters is the growing number of vendor systems, applications and platforms that make up your company’s business infrastructure and touch even your most sensitive and mission-critical information.

If you don’t have visibility into the data and files that are flowing between systems, applications and people — both inside and beyond the company firewall — things can go haywire very quickly.

  • Lost files, security breaches and compliance violations
  • Broken SLAs and other processes that are dependent on files
  • No file lifecycle tracking as data flows between applications, systems and people
  • Damaged partner and customer relationships
  • Lost opportunities

Relying on the reporting capabilities of each individual system has proven to be risky and inefficient.  Chances are, you’re swimming in a sea of not-very-useful-or-actionable data and static reports that are already a week behind with what’s actually happening in your company this very instant.

In today’s blog video, Frank Kenney shares his thoughts why having one consolidated view is critical and why organizations are having such a hard time achieving visibility.

[youtube]http://www.youtube.com/watch?v=ow3l1AetI_Q[/youtube]

When it comes to your file transfers, many questions exist.  Do you have the total visibility your business requires?   How do your customers gain visibility into their file transfers??   Do you have all the information you need to meet your service level agreements (SLAs) as well as enabling transparency about integration and file transfers???  Let Ipswitch help you answer these questions and overcome your visibility challenges.

You’re going to be hearing more and more about “VISIBILITY” from Ipswitch, so I’d like to quickly start this blog post with our definition of visibility in the context of files and data flowing into, within and out of your company:

Visibility:  “Unobstructed vision into all data interactions, including files, events, people, policies and processes”

Fast, easy access to critical file and data transfer information is a must-have – it’s critical to the success of your business.  Whether it’s tracking and reporting on SLAs, analyzing file transfer metrics to identify bottlenecks and improve efficiency, or providing customers and partners with easy self-service access to the file transfer information they require – as well as countless other business objectives – unobstructed visibility is imperative.

Having one consolidated view into all of the systems and processes involved in your organizations file and data transfers will deliver tremendous business value and a competitive edge.  Please do take a couple of minutes to watch Ipswitch’s Frank Kenney share his perspective on why visibility is important.

[youtube]http://www.youtube.com/watch?v=qsxzweLBRGA&feature=channel_video_title[/youtube]