Last week we explained how managed file transfer (MFT) transforms enterprise operations as part of our ongoing series around our new reference book, Managed File Transfer for Dummies. This week we’re diving into Chapter 4 and breaking down the real-world benefits of MFT.
Regardless of industry, MFT provides three critical dimensions of value: reducing costs, reducing risks, and improving IT agility, which increase the top line. Every company in today’s connected and competitive business environment needs to manage these three elements, and MFT offers a platform to do so. While Chapter 4 dives into different industry case studies, we will give you a snapshot of how MFT is applied in the healthcare sector.
A major U.S. health insurance provider believed outstanding customer service was its secret to success by not only exceeding its clients’ needs for timely, reliable, and secure exchange of data, but also maintaining compliance to the industry’s strict regulations. The firm was using a vendor solution that required the generation of a lot of scripts and code to automate its file transfer needs. So it started a project to understand all of its file transfer needs.
The company first recognized the importance of automation and a simple user-interface for operation by an entry-level administrator to free up senior security staff and coders for other work. It then realized the most crucial areas were compliance and audit. The business had to prove to the file recipients that the files arrived in a secure and timely manner. MFT provided the predictability and comprehensive reporting that were necessary to the business.
- Comprehensive visibility and control of the transfer and storage of all files between customers, employees, partners, and business systems
- Enterprise-wide automation of almost all file transfers
- Easy mechanism for employees to transfer large and sensitive files on an ad hoc basis
- High availability and scalability from using redundant MFT servers
Finding an automated MFT system that supports many devices, strictly complies with a number of privacy and security standards, and is easily administered by an entry-level operator proved to be a great business decision.
>>> Check back next week for highlights from Chapter 5. In the meantime, download a free copy of Managed File Transfer for Dummies today!