Steve Wexler, who writes the excellent IT Trends & Analysis blog posted yesterday on the topic of shadow IT (aka ‘cockroach IT’). We’d like to share excerpts from the blog that feature the perspectives of our president Ennio Carboni. But you should definitely check out the entire blog too for interesting perspectives and statistics from industry leaders like Cisco and Symantec.

Image39From Steve’s blog:

According to a PwC survey, 50% of IT managers admit that half of their budget is wasted on managing Shadow IT (the unsanctioned use of IT products and services), said Ennio Carboni, President, Ipswitch, Inc. [network management division]. The ‘inability to track, manage and eliminate unapproved software and devices drastically eats bandwidth, slows networks and increases the IT financial/resource burden.’ Gartner says by 2020 90% of IT budgets will be controlled outside of IT and Forrester says IT could be obsolete by then.

However, Carboni said he doesn’t consider Shadow IT as much a problem as a business opportunity for IT. One of the disciplines he’s been able to keep alive is to cold call customers every week, and he speaks to hundreds every month. “Shadow IT is a real trend… (and) I’m a Shadow ITer.”

Carboni said the reason why Shadow IT is growing is because the IT process today for most companies is wrong. Rather than the budgeting approach we’ve been using for the last 20-30 years, organizations should ask what approach do we need that would enable our employees to be more efficient and effective. “I actually view this trend as a positive one, the consumerization of IT.”

In general, IT needs to embrace Shadow IT and become a positive force for standardization through listening, he said. “It’s very inexpensive and very easy for employee to go out there and take on a SaaS-based solution for a short time. Instead of having CISOs appear as a version of big brother, they heed to work on enabling the workforce to bring their own devices and managing the risks.


“After speaking with hundreds of customers, I believe security will go extreme, it will fail… and then we will have more reasonable and progressive policies”. He believes it will evolve like virtualisation, becoming much more proactive and with greater accountability.

Ipswitch offers four steps for minimizing the impact of shadow IT:

  • Flagging unauthorized apps before they cause problems;
  • Perfecting visibility into network bandwidth utilization
  • Monitoring for rogue devices – who is accessing what, when and via what device; and,
  • Identifying root causes of outages and slowdowns faster and speeding time to resolution.


What's Up Gold, Unified. Flexible. AffordableFor those of you who didn’t make it to attend Cisco Live this week in Orlando, FL, here’s what we’ve been up to on the show floor and elsewhere.

At Cisco Live, folks from the network management division of Ipswitch have been busy sharing guidance for best practices to monitor, isolate and solve network and application performance issues before they start impacting users and slow access to critical business applications.

We’re there in full force to show folks how to:

  • Monitor infrastructure and applications in one unified view
  • Customize dashboards, reports, profiles and action policies
  • Isolate complex service problems before users notice

We created a video to share the building blocks for unified, flexible and affordable network monitoring and management solutions. Check it out on YouTube:

Lego YouTube video thumbnail
Building Blocks for Unified, Flexible and Affordable Network Monitoring and Management

We are just WILD about LEGOs this week. At the booth, Brian Korte from Brickworkz is using LEGO® bricks to creating a mosaic based upon a famous science fiction character – whose identity will reveal itself over the course of the week. (Hint: Star Wars big bad). Ipswitch theater presentation attendees will be entered into a drawing to take home the completed art piece. In addition, attendees who speak with an Ipswitch expert or watch a product demonstration are receiving a customized LEGO minifig.

This morning Matt Cline, Senior Systems Administrator from Optim Healthcare presented “Unify, Simplify, and Save Time”. Cline described how his organization improved patient loyalty and quality of care through the implementation of a network management and application performance monitoring solution. The implementation provided a single view into critical data that has proven to proactively fix problems and eliminate downtime. You can check out his guest blog for more details.

For those of you who did make it to Cisco Live this week, have fun ya’ll.

Note: LEGO and LEGOLAND are registered trademarks of the LEGO Group.

Ipswitch Booth 1301
Ipswitch Booth 1301
What's Up Gold Minifigures
Highly Collectable WhatsUp Gold

Are you going to Interop Las Vegas next week? The WhatsUp Gold team is and we hope to see you there!

We’ll be located at Booth 1127 as part of the Cisco Partner Pavilion – swing by to see what we have in store this year! Stop by to meet members of the WhatsUp Gold team, including Brian Jacobs and Aaron Simonson, and check out the latest version of WhatsUp Gold. Before you head out, don’t forget to attend the Cisco Partner Presentation, “The Layers of Network Management,” on Wednesday, May 9th at 1:30pm – WhatsUp Gold’s Brian Jacobs will be presenting!

We hope to see you there!

An open port on your network is like an unlocked car with the keys left in it – it’s begging to be exploited.

The Ipswitch Network Management Division just launched the free WhatsUp PortScanner tool which seeks to give network administrators a tool in locking these “open doors,” or ports, before they become targets for hackers, malware, viruses and other malicious attacks.  With the free WhatsUp PortScanner, you can:

  • Identify active hosts using ICMP and TCP
  • Utilize multiple scanning deep-level technologies to find open ports
  • Bookmark scanning configurations as favorites for quick access
  • Utilize the included database of known ports, or customize it to your environment

If, of course, you are looking for a more comprehensive solution that offers layer 2/3 discovery, mapping  and inventory of your entire infrastructure, and port-to-port connectivity – functionality well beyond scanning for open portsWhatsConnected might be a better fit. But WhatsUp PortScanner gives you a nice starting point as you build your network security plan.

Try WhatsUp PortScanner for free today. If you’re looking for a more robust solution, try WhatsConnected today free for 30 days.

Ipswitch, Inc. is excited to announce that Tech Data has secured the position of exclusive value-added distributor (VAD) for Ipswitch, Inc.’s Network Management, Secure File Transfer, and Messaging divisions.

Channel expansion is a top strategic initiative for all three divisions of Ipswitch, Inc. Each division is making a significant investment in their channel programs in 2012 and improving on their existing comprehensive partner programs through the following initiatives:

  • New state-of-the-art Partner Portal powered by, which will provide partners with unprecedented visibility and management of their leads, deal registrations, opportunities, and service renewals.
  • Improved in-depth technical training and certification programs.
  • Doubling the size of the Channel Team to ensure partners receive the best account support in the industry.
  • United the Inside Sales Teams with the Channel Partner Management Team.  This alignment enables channel partners to collaborate with Inside Account Managers – the most knowledgeable product specialists – to be more successful in growing their business without any concern of partner deals being taken directly. Ipswitch is committed to maintaining channel integrity.
  • Tech Data’s StreamOne License Selector will provide Ipswitch partners with more efficient processes for quoting and ordering and, therefore, improve the overall ease of doing business with Ipswitch and Tech Data.

Tech Data and Ipswitch have identified 200 key midmarket-focused solution providers across the country that they will initially target for an enhanced partner enablement program. This program will provide flexibility to partners to develop custom sales and marketing plans with Ipswitch and Tech Data that will work best within the partner business model, vertical, and geographic focus.

The WhatsUp Gold team is now proud to celebrate the launch of its own authorized and certified hands-on training.  Built and delivered by the people that know WhatsUp Gold best, training is being offered at a special discount for a limited time only as part of the special launch! To receive the discount, simply enter the Coupon Code: TRAIN20 at purchase and receive 20% off our new and improved training. 

With this special training you will receive access to your own cloud-hosted network of devices for hands-on lab exercises as well as state of the art facilities for regional classroom training in every major metro area.  But most importantly – you will have access to the brand new training curriculum built specifically from creators of WhatsUp Gold.  Training is offered in three different ways: Online (WebEx), Onsite at your Office or in an Open Regional Class Room.

This hands-on training is the perfect chance to make the most of your WhatsUp Gold license – and by signing up now you can take advantage of the 20% off promotion! Coupon Code: TRAIN20

To learn more, register, or for class information you can:

  1. Visit our website.
  2. Contact your preferred reseller partner.
  3. Contact our Sales Team directly at (781) 676-5736.

Sign up for a hands-on training session today and find out how to make the most of your WhatsUp Gold license! But you must purchase training by February 29th to take advantage of the 20% off promotion! Class dates are subject to change and seating is limited.

Are you at the CiscoLive Show, January 30th – February 3rd, in London? We are! Come check us out at Booth #E64 and see what we’ve got in store this year:

  • Be one of the first 200 people to stop by the booth and get a WhatsUp Gold aluminum water bottle
  • Have any questions? Register for a “Meet the NMD Experts” session with one of our gurus. Take advantage of free time in your schedule and use this opportunity to meet with one of our experts and discuss questions, challenges, our product roadmap, or anything else on your mind. Email us to sign up for a session today or stop by the booth!
  • Stop by the booth to check out the latest version of WhatsUp Gold! WhatsUp Gold v15 has a completely redesigned web interface which allows you to see deeper than ever before.

Hope to see you all there!

“HIPAA Compliance & Healthcare IT Management Solutions Webinar”

  • Date: Thursday, January 19
  • Time: 1:30pm US EST

REGISTER NOW and be entered to win a $100 Amazon gift card!

Topics covered include:

  • HIPAA – an overview of the legislation
    • Privacy and object access auditing
    • Mandated log retention
    • Audit and review requirements
  • IT challenges in healthcare – beyond the legislation
    • Infrastructure availability
    • Proactive monitoring
    • Growth projection

Congratulations to David Jones from Logica UK for winning the CiscoLive London contest!

This contest called for participants to tell the WhatsUp Gold team why he or she wanted to go to CiscoLive London. In addition, bonus entries were given to those that “followed” WhatsUp Gold on Twitter and “liked” WhatsUp Gold on Facebook.

As a result of winning, David Jones will be receiving a full conference pass (£1,795 value) to the CiscoLive London show and a travel and hotel voucher for up to $1,000 USD. Congratulations David!

Thank you for all that participated in the contest and we hope to see you at CiscoLive London – January 30 – February 3, 2012.

Happy Thanksgiving from the WhatsUp Gold Team! Enjoy your turkey dinner and make sure to take advantage of online bargains on Cyber Monday and Black Friday!  PCWorld offers some tips for on how to stay safe when shopping online during the holidays:

  1. Double check the URL
  2. Use secure HTTP
  3. Use credit cards
  4. Answer the security questions
  5. Be smart about security questions
  6. Know your payment app
  7. Be wary of SMS
  8. Keep an eye on activity in your accounts
  9. Call for help

Shop safely online and enjoy the holidays!

We had a great time at CiscoLive at Mandalay Bay in Las Vegas last week! If you were there, we hope you enjoyed it too. CiscoLive is always a great way to interact with customers and was a great place to introduce WhatsConfigured 3.0.

WhatsConfigured 3.0 is a comprehensive configuration management offering that can run separate from a network management system or synchronized to WhatsUp Gold v15.

We are already looking forward to CiscoLive 2012 in San Diego!

We are really excited to be here at CiscoLive in Las Vegas! Each year, thousands of IT professionals attend CiscoLive events around the world. These events combine education and training on the latest technologies; testing and certification on Cisco products; and the opportunity for attendees to network with new connections.

Are you at CiscoLive? If so, please stop by Booth #1761! Come by to see what we’ve got in store this year:

  • Be one of the first 200 people to stop by the booth and get a t-shirt featuring our new WUG Ninja!
  • Check out Brian Jacobs, Senior Product Manager, Wednesday morning in the Cisco Solutions Theater as he presents “Effective Network Management Strategies”
  • Stop by on Tuesday July 12th at 4 p.m. as we celebrate an exciting product release with a launch party featuring WUG Ninja Power Juice! (Well technically it’s a smoothie, but we think it can provide special powers!)
  • Have a question for one of our WhatsUp Gurus? Stop by the booth and we’ll arrange a dedicated time just for you.

Come check us out!