Ipswitch Blog

How to Take Control of Shadow IT in 3 Steps

| July 1, 2013 | Application Monitoring, Network Monitoring

Shadow IT continues to extend itself, but there are ways to take control and turn up the lights.

Unapproved applications and devices can drastically diminish available bandwidth, and ultimately cost IT by hurting the performance and availability of critical IT systems. As a result, production suffers and IT pros spend way too much time trying to find the root cause of the issue before they can solve it.

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The key to effectively managing shadow IT is the ability to visualize, isolate and resolve issues before they impact network availability and performance.

  1. Flag unauthorized and unapproved applications. Before they can impact network performance
  2. Proactively monitor bandwidth utilization. Know who and what are consuming your bandwidth, and identify root causes before they cause slowdowns and outages.
  3. Monitor for rogue wireless devices. Unapproved devices affect bandwidth within critical areas of your network infrastructure and slow access to critical business applications. Know who is accessing what, when, and through what device through Layer 2/3 discovery.

Network monitoring isn’t meant to blow the whistle on Shadow IT or BYOD, but instead it is meant to maintain visibility and control to avoid problems that affect users.

(Turn on the lights and take better control of Shadow IT. Give WhatsUp Gold network monitoring and management software a spin and download a 30-day free trial here.)

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Dave Seuss

This post was written by Dave Seuss

Dave Seuss is a Senior Content Marketing Manager at Ipswitch, focused on engaging with customers and other IT pros through social media and the Ipswitch Blog. Although Dave is more likely to break something than fix it, he’s close friends with IT pros who keep him honest. Dave has worked in high-tech for a few decades at companies specializing in security, network management and Internet telephony. Prior to Ipswitch, Dave held corporate communications roles at RSA, The Security Division of EMC, Core Security, iBasis and a handful of Boston-area PR agencies. Outside of work Dave is a gamer, avid photographer, and proud uncle.