According to research provided by the Privacy Rights Clearinghouse, the healthcare industry has seen a marked jump in data privacy breaches over the last 2 years.  In 2011 alone, tracked nearly 200 breaches for the industry, more than 2.4 times the next leading industry, Retail/Merchant Businesses.  In addition, the latest Patient Privacy and data Security study by the Ponemon Institute, indicates that data losses and security breaches have cost the U.S. healthcare industry approximately $6.5 billion during 2011 with an average economic impact of $2.2 million just for one data breach.  Healthcare has certainly become a targeted industry for cyber threats.

Reported Privacy Breaches for 2011
Reported Privacy Breaches for 2011

With HITECH, we have seen penalties increase and the guidelines enforced.  The act permits the U.S. Health and Human Services Department (HHS) to impose a penalty of up to $50,000 per privacy violation with a cap of $1.5 million annually for the same violation.  In 2011, we saw HHS impose a $4.3 million fine to a large Maryland medical provider as well as a settlement with a large Massachusetts hospital for $1 Million.  Hospital data breaches and loss amounts are a constant headline these days.

While no CIO or CISO wants to find their organization’s name posted on the PrivacyRights data breach timeline, highlighted in the media or face the reputational and stockholder loss associated with a breach, the healthcare industry seems to be slow at focusing on data privacy and information security issues.  Medical organizations appropriately put patient safety and quality of care far before the need to comply with government regulations.  But as a result, IT organizations are struggling to find the appropriate best practices as well as budget to secure the organization and report on compliance.

We have put together a few tips and tricks to help healthcare organizations collect and archive this crucial log data to comply with the HIPAA and HITECH requirements for operational troubleshooting as well as forensics needs.   To learn more about these best practices, please listen to our latest webcast that addresses these topics, download our best-practice white paper or try the WhatsUp Log Management Suite free for 30 days.

Are you at the CiscoLive Show, January 30th – February 3rd, in London? We are! Come check us out at Booth #E64 and see what we’ve got in store this year:

  • Be one of the first 200 people to stop by the booth and get a WhatsUp Gold aluminum water bottle
  • Have any questions? Register for a “Meet the NMD Experts” session with one of our gurus. Take advantage of free time in your schedule and use this opportunity to meet with one of our experts and discuss questions, challenges, our product roadmap, or anything else on your mind. Email us to sign up for a session today or stop by the booth!
  • Stop by the booth to check out the latest version of WhatsUp Gold! WhatsUp Gold v15 has a completely redesigned web interface which allows you to see deeper than ever before.

Hope to see you all there!

Without topology level intelligence your network management system cannot accurately distinguish between actual device failures and devices behind a failed component – putting the onus on your to figure which is the real alert.  WhatsConnected learns and maps your technology at the port level.  To learn more visit:

On January 28th, the U.S. and many countries around the world join to celebrate Data Privacy Day. The annual celebration of Data Privacy Day is intended to promote awareness about how information is collected and to educate individuals of all ages about best privacy practices.  In today’s digital world, where we submit a vast amount of personal information on the web, we need to know how to protect our key information and ask the questions ‘Who is collecting this data?’ and ‘What are they doing with it?’

The National Cyber Security Alliance offers many resources for teens and young adults, as well as parents and kids in hopes of raising privacy issues at home, in the classroom, and throughout businesses.  Visit to explore these educational resources and to spread awareness about Data Privacy Day!

Here at Ipswitch, the WhatsUp Gold offers many products, resources, and tools to help protect the infrastructure of your business and to guard against security threats and loss of key information. Learn more about solutions available from WhatsUp Gold.

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In the final installments of WCBS’s CEO Radio’s Ray Hoffman’s interview with the CEO & Founder of Ipswitch, Inc., Roger Greene,  the following topics are discussed:

Part 10: A Company That Gives As Good As It Gets

  • Ipswitch donates 5% of company profits before taxes to charity. If Apple did this, it would have donated more than $2 billion.

Part 11: The Power of Good Deeds

  • Ipswitch Network Management Division has the “Twenty4Twenty” program in which every employee in the division must complete 20 hours of community service within the year.

Part 12: It’s Been A Good Last Few Years for Ipswitch

  • Since 2007 (at the beginning of the recession), Ipswitch’s earnings nearly doubled and revenues increased 42%.

Part 13: An Affinity For Birthday Celebrations

  • For Ipswitch’s 10th birthday all employees went on a cruise and for the 20th birthday all employees and their families went to Palm Beach for a 3-day weekend.

To listen to these installments, or if you missed parts 1-9, click here!

It’s no secret that more and more companies are turning to the cloud to benefit from all that it has to offer.  Subscribing to a cloud service can offer conveniences over deploying software on-premises, including faster deployment, budgeting flexibility, built-in elasticity, near-perfect uptime and it can be significantly less taxing on IT resources.

Managed File Transfer (MFT) is certainly not being left behind in this cloud revolution.  According to Gartner, adoption of MFT Cloud Services is growing rapidly and now accounts for approximately 10% of the overall MFT market.  While both on-premises and cloud markets will continue to grow about 20% annually, cloud services will become a bigger piece of the MFT pie.

Here’s a nifty graph from the Ponemon Institute’s recently published “The Security of Cloud Infrastructure” report summarizing key cloud drivers from the perspective of both IT/Security and Compliance respondents. Interesting to see that many people believe that cloud services will provide improved security and compliance efforts over doing it themselves on-premises with their resource.

So, how do you feel about cloud security?  Are you comfortable with your organization’s data being moved  into the cloud??  What cloud security measures would make you feel better???

In the eighth installment of the series of interviews with Roger Greene, CEO & founder of Ipswitch Inc., Hoffman and Greene discuss how you can usually learn a lot about a company from its mission statement.  For instance, the mission statement of Ipswitch talks about developing innovative IT software, which is easy to learn and use.  “That is the essence of what makes a good software company I think,” says Greene.  Greene also highlights how really good communication and process are necessary for success and resources must be allocated appropriately despite the extensive time, thought, and effort this task might take.  

To listen to Part 8 of this series, or Parts 1 – 7, click here!

“HIPAA Compliance & Healthcare IT Management Solutions Webinar”

  • Date: Thursday, January 19
  • Time: 1:30pm US EST

REGISTER NOW and be entered to win a $100 Amazon gift card!

Topics covered include:

  • HIPAA – an overview of the legislation
    • Privacy and object access auditing
    • Mandated log retention
    • Audit and review requirements
  • IT challenges in healthcare – beyond the legislation
    • Infrastructure availability
    • Proactive monitoring
    • Growth projection

In Part 7 of the series of interviews with Roger Greene, CEO & founder of Ipswitch Inc., Hoffman focuses the conversation on Greene’s business decisions in the early years of running Ipswitch.  Greene discusses how for the first year, it was just him plus one other partner outside of the company who developed technology, essentially a one man research & development department.  In 1992, Greene continued to proceed slowly, adding only two more employees.  “Roger Greene recognized that trying to make a splash without having the right technology was a waste of good capital,” says Hoffman. Greene notes that Ipswitch was growing as slowly as revenues permitted and in the beginning a large marketing budget would not be necessary because if you got it right with internet software, the word would spread.  Hoffman highlights how Ipswitch has now grown to a 65 million dollar a year company.

To listen to this podcast, or Parts 1-6, click here!

In the 6th installment of the series of interviews with Roger Greene, CEO & founder of Ipswitch Inc., Ray Hoffman discusses how over the years of conducting many interviews, he has learned that many successful entrepreneurs started their companies when times were tough.  When Roger Greene founded Ipswitch in 1991, Hoffman notes how this not a great year to start a company, considering the downturn in commercial real estate.  Greene, however, achieved successful by taking it slowly.  His personal nature in combination with the state of the economy influenced his slow pace and his decision to wait for positive feedback before scaling up.

To listen to this installment, and Parts 1-5, click here!

In the 5th installment of this series, Roger Greene, CEO & Founder of Ipswitch, Inc., discusses that before his founding of Ipswitch in 1991, Roger Greene worked for a pioneering software company, FTP Software, where he was able to witness first-hand the dramatic changes that resulted from the development of the internet.  Before this development, Greene talks about how dial up phone lines were used to check emails every hour or so.  Greene discusses with Hoffman how the internet’s early childhood was a “magic time” due to the ability to send and receive emails from PC to PC much more quickly.  “The magic of being able to send and receive email on your PC was something that gave people a visceral satisfaction” says Greene. 

To listen to this radio broadcast, click here.

Missed Parts 1-4? No problem, you can find them here.

Part 4: Preparing For Technology Of Today

In “Part 4: Preparing for Technology of Today,” Roger Greene discusses how the courses he took years ago still have helped prepared him for the technology of today.  Greene notes how the courses he took in business school were beneficial because they focused on learning many different computer languages and this type of learning is general enough that as technology has changed, he is still able to talk about it with people today. 

Listen to Part 4!

Haven’t listened to Part 1, 2, or 3? Listen now.