Press Releases

Leading Healthcare Facility Switches from HP OpenView to Ipswitch’s WhatsUp Network Monitoring Solution

Erlanger Health System Cites Ease of Use and Reduced IT Overhead as
Determining Factors in the Move to WhatsUp

Lexington, Massachusetts - June 19, 2006 - Ipswitch, Inc., a leading developer of network management, messaging and file transfer solutions, today announced Erlanger Health System switched to Ipswitch’s WhatsUp® Professional 2006 software solution from its previous solution, HP OpenView. Using WhatsUp Professional, Erlanger will be able to monitor crucial applications 24 x7 without the IT administrative requirements of other solutions.

"We used HP OpenView, which consolidates server reports - the problem was that it was a lot of information we didn't need,” said Erlanger’s Network Analyst Brad Shoop.

Erlanger’s doctors, nurses and professional staff rely on the hospital’s numerous application servers to provide quick and accurate data delivery. The around the clock hospital environment makes system availability literally a life and death matter. For this high pressure environment, WhatsUp provides a software solution that simply and effectively provides a customized network monitoring tool that fits the needs of the Erlanger IT environment.

“The single most useful function of WhatsUp Professional 2006 has been the change in after-hours support,” Shoop said. "Five years ago, if I got a call saying someone couldn't get to a system, that would tell me nothing about what servers were down. I would have to talk to an administrator in the middle of the night - and that's if you knew who was responsible. The fact is that thanks to WhatsUp I now have information on a Blackberry™ - literally in the palm of my hand - and in a hospital environment that's invaluable."

“WhatsUp gives customers exactly what they need – an easy to deploy and use monitoring solution that keeps their infrastructure up and running,” said Ennio Carboni, director, product management of Ipswitch.

With a history that dates back more than a century to a French Baron, Erlanger Health System is recognized as one of the nation's finest public hospitals and a leader in healthcare. Each year, more than a quarter of a million people are treated by a team of healthcare professionals at one of five Tennessee based medical campuses. Featuring the region's only Level 1 Trauma Center and only Pediatric Emergency Center, Erlanger offers comprehensive care to adults and children in virtually all medical and surgical specialties.

About Ipswitch
Ipswitch develops and markets software that works for small and mid-sized businesses worldwide. More than 100 million people use Ipswitch software every day to collaborate via Ipswitch Collaboration Suite, monitor their networks with Ipswitch WhatsUp®, and transfer files over the Internet using the market leading Ipswitch WS_FTP® Professional client and Ipswitch WS_FTP Server. To view the Ipswitch blog visit http://blogs.ipswitch.com. Ipswitch values community involvement; visit http://icare.ipswitch.com to find out how to become involved. For product and sales information, write to or visit http://www.ipswitch.com