Press Releases

Ipswitch WhatsUp Gold FT Premium Offers New Application Management Capabilities

Application Monitoring Capabilities and Integrated Redundancy Keep Business-critical Applications Up and Running More Efficiently


Press Contact

Laurie Klausner
Ipswitch, Inc.
(781) 676-5794

LEXINGTON, MA - August 16, 2004
Ipswitch, Inc., the leading developer of network monitoring, file transfer and messaging solutions, today announced a better way to monitor Microsoft® Exchange and SQL Server. Ipswitch WhatsUp® Gold FT Premium adds vital new capabilities to the hugely successful WhatsUp Gold platform: application monitors for Microsoft Exchange and SQL Server, and redundancy for the monitoring system itself. This superior offering provides a much quicker, more reliable solution for customers to monitor the performance of their business critical applications.

“We use WhatsUp application monitoring to stay ahead of the curve,” said Rick Pancratz, director of information technology at Hilton Grand Vacations Company, LLC in Orlando, FL. “With WhatsUp application monitoring, we are able to anticipate many problems and respond flexibly to ensure continued high availability of our critical applications. When problems do occur, we use WhatsUp’s application monitors to help pinpoint exactly what happened, making the restoration of service quicker and easier.”

WhatsUp Gold FT Premium gives small-to-medium-sized businesses the ability to closely monitor the performance of their overall network from one central console and keep close tabs on the real-time performance of their Exchange and SQL servers. It also enables users to increase assured uptime by better protecting against system downtime and inevitable network interruptions.

“Users of messaging and database servers need reliable, high-capability monitoring and management,” said Alex Neihaus, Ipswitch vice president of marketing. “Since monitoring is itself a critical component of high availability, fault tolerance is also required. WhatsUp Gold FT Premium technology provides a powerful, infrastructure that exceeds customers’ requirements. WhatsUp Gold FT Premium uniquely allows IT administrators to easily aggregate key information about application performance and determine how individual applications impact overall network behavior.”

The WhatsUp Exchange Monitor helps Microsoft Exchange administrators troubleshoot potential problems by providing easy, at-a-glance views into Exchange performance. The ability to cut through complexity and quickly communicate problems to Microsoft Exchange administrators helps ensure that employees are able to send and receive e-mail and have uninterrupted access to pertinent data.

WhatsUp Exchange Monitor also captures real-time status of the Exchange Mail Transfer Agent and the Routing Engine to identify potential problems, and avoids bottlenecks by managing queue and link capacity based on number and size of messages. Ipswitch’s WhatsUp Exchange Monitor is able to sets thresholds for the Exchange Server CPU, disk space and memory for optimal mail server performance.

“The role of network managers within the IT operations group is changing,” said Debra Curtis, research vice president for Gartner. “They are being challenged to move from a network component orientation up to an understanding of the business impact of network operations on applications and end users. Succeeding in this transition will help network managers prioritize support resources, improve availability and increase customer satisfaction.”

The WhatsUp SQL Server Monitor proactively monitors system load and usage and simplifies database management tasks by eliminating the need to write diagnostic SQL scripts. It provides administrators immediate awareness of database errors, performance and system load, allowing these critical resources to be managed in context of the overall network.

Ipswitch’s WhatsUp Failover protects networks by ensuring 24/7 monitoring even if the system running WhatsUp Gold becomes unavailable. With automatic synchronization, a back-up monitoring system is always prepared to take over primary monitoring responsibilities. Network definitions are mirrored from server to server on each system, eliminating any gaps in monitoring. WhatsUp Failover allows IT administrators to conduct scheduled maintenance without compromising real-time network monitoring.

Pricing and Availability

Ipswitch WhatsUp Gold FT Premium is available for a list price of $1,995 with 12 months of support and upgrades.

About Ipswitch, Inc.

Ipswitch develops and markets practical software products worldwide, providing maximum impact for businesses and consumers. More than 100 million people use highly popular Ipswitch software every day, to quickly and easily send e-mail and instant messages (IMail Server), monitor their networks (WhatsUp®), and transfer files over the Internet (WS_FTP). In addition to creating software solutions that address the needs of today’s IT businesses, Ipswitch extends its corporate focus to benefit the community. Five percent of its profit is donated to charitable organizations working to help fight child poverty. For product and sales information, please contact our sales team.

###