Careers at Ipswitch
Position Title: Inside Sales Account Manager
Department: Network Management
Location: Lexington, MA
Primary Objectives: The Inside Sales Account Manager will be responsible for identifying, qualifying and capturing new and existing opportunities for selling Ipswitch’s Network Management software products and associated services to a variety of industries. The individual will follow up on leads, conduct warm prospecting, qualify opportunities on the phone, schedule and perform web-based product demonstrations and be responsible for closing opportunities through telephone selling.
Responsibilities and Essential Duties
- Manage a territory resulting in qualified leads and revenue generation against stated activity and revenue goals.
- Qualify sales leads generated by phone, Internet marketing, online demonstrations, seminars, trade shows, association memberships, industry and target account lists.
- Proactively develop potential sales leads through outbound calling to evaluators.
- Schedule, organize and deliver web-based product demonstrations and conference calls.
- Make minimum 50 outbound calls per day.
- Effectively utilize sales process methodology and proper questioning to identify and capture potential opportunities.
- Document and track all activity through web-based sales force automation tools including detailed activity reports, setting tasks for follow-up, lead tracking and probability statistics.
- Maintain technical knowledge and understanding of product and potential impacts of new and competing technologies.
- Prepare and send appropriate follow-up, marketing and collateral materials via mail and email to prospective clients.
- Provide marketing support at networking events, tradeshows, demonstrations and sales calls as needed.
Education and Experience
- Bachelor’s Degree or equivalent sales experience.
- Prefer 1 year or more of software sales experience in a call center environment.
- Must have excellent communication and interpersonal skills.
- Strong ability to develop a professional rapport, overcome objections and persuade while maintaining a dynamic and professional demeanor and presence over the phone.
- Must be highly motivated, possess positive attitude and have excellent organizational skills.
- Willingness to work independently with results orientated work ethic.
- Knowledge of the computer industry with focus on the Small/Medium sized Business market.
- Knowledge of computer networking a plus
- Travel as required (10%)
Back to Employment Opportunities at Ipswitch
Ipswitch is committed to providing a positive work environment that encourages teamwork and individual development. We provide a comprehensive benefits program that includes medical and dental insurance, 401(k), ten paid holidays, tuition reimbursement, long and short term disability, life insurance, employee assistance plan, and flexible spending accounts. You will also accrue four weeks of paid time off (inclusive of vacation and sick time) for your first year, five weeks on your second through fourth years, and six weeks once you have reached five years of service. In addition to offering competitive salaries, we provide a generous bonus plan that is open to all employees.
E-mail (preferred method), mail, or fax resume and cover letter with salary requirements to:
Human Resources
Ipswitch, Inc.
10 Maguire Road - Suite 220
Lexington, MA 02421
Email: mhayes@ipswitch.com
Fax: 781-676-1941
Ipswitch is an equal opportunity employer.
Employment agency resumes submitted for these ads are accepted with the understanding that no fee will be paid to the agency.