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Viewing the Polling Statistics
WhatsUp Gold provides easy access to the polling statistics for the active map. From the View menu, select Statistics to view the accumulated statistics for each device in the active network map.
Note: Optionally, this tab view can be hidden. To learn how to disable this view, see "Optional Map Views".
The polling statistics are retained when you close or open network maps. Each map has an associated.wui file. Polling statistics are logged in the map_name.wui file.
The Statistics Window lists all of the devices in the network map and shows the following statistics for each device:
Address. Device address (if the polling method is ICMP or Services only).
Type. The polling method (ICMP, Services only, NetBIOS, or IPX) set on the General dialog box in the device properties.
Status. The device's last read status. A zero status indicates the device is up. Any other value indicates an error. If it is a Service only device, you may see a status code above 10000, a Winsock error code. To view a reported error, right-click the device, select Quick Status, and click Status.
For each device, the Statistics Window also shows the counters described below. These values are cumulative until you reset them for a map in one of two ways:
- Using the Reset Counters command on the Monitor menu (available only when the Statistics Window is open)
- Using the Reset Counters function in the web interface
The counters shown in this window are not the same as those shown in the Statistics Log. Counters in the Statistics Window are cumulative per device. Counters in the Statistics Log are written per device at an interval determined by the setting on the Logs dialog box (Configure->Program Options->Logging, then clicking the Advanced button).
Period. The time (in hours:minutes) since the counters were last cleared.
Count. The number of times the device has been polled since last cleared.
% Responded. Of the total number of polls to the device, the percent that responded.
% Missed. Of the total number of polls to the device, the percent that failed.
Down Time. The total down time (in hours:minutes) for this device. This is calculated by multiplying the number of missed polls by the Map Poll Frequency. For example, if the device misses 7 polls, and the poll frequency is once per minute, the down time will be 7 minutes.
# Alerts. The number of alerts that have occurred for the device.
AvgRTT. Average round trip time (RTT) of the last polls sent.
MinRTT. Minimum RTT of polls sent to the device.
MaxRTT. Maximum RTT of polls sent to the device.
You can click any of the column headings to toggle the sort between ascending and descending.
 Ipswitch, Inc. http://www.ipswitch.com |
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