Two weeks ago we launched WhatsUp Gold v15. I am particularly proud of this release because of its emphasis on user experience. Too often there is an inertia with product releases, where checklists rule the day. How many features have been added? How long is the list? Features are essential – networks evolve and grow more complex, requiring more sophisticated tools. But over the years, accumulated features can become an impenetrable thicket. We know we have strayed too far in that direction when customers call us to request a feature, only to learn that said feature has been in the product for several releases. With WhatsUp Gold v15, the Network Management team decided to return to our roots in a big way by putting the emphasis on user experience. We dedicated a team to reassessing the entire WhatsUp Gold user interface. The resulting v15 simplifies tasks (fewer clicks), is more intuitive, and integrates WhatsUp Gold’s plug-in modules with the core WhatsUp Gold user interface. I like the way it works and the way it looks. Form and function together, now that’s nice.
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